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Anonymously Rate Your Experience & Make Work BetterWomen at Rakuten Marketing have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored
Rakuten Marketing employees are -41% more likely to recommend Rakuten Marketing as a great place to work
| 26% | Promoters |
|---|---|
| 7% | Passives |
| 67% | Detractors |
Working at Rakuten Marketing is rated below average by 20 employees, across various culture dimensions. Rakuten Marketing employees rate Perks And Benefits highest among all categories, and think that Leadership and Environment have the most room for improvement, putting Rakuten Marketing’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in New York. See below in detail how working at Rakuten Marketing was rated by employees.
Overall Company Culture at Rakuten Marketing is rated D-
Last updated months ago
Rakuten Marketing ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Out of 24 Rakuten Marketing employee reviews, 39% were positive. The remaining 61% were constructive reviews with the goal of helping Rakuten Marketing improve their work culture.
| Positive Reviews | 39% |
|---|---|
| Constructive Feedback | 61% |
What did you like most about the interview process?It was tough. A lot of time between interview and start date.
What did you like most about the interview process?Good follow-up and communication from HR.
What do you like best about your company?Sometime free lunches, coffee, or breakfast.
What does the leadership team need to get better at?Scrap them, they rule with an iron fist. They don't know how to manage different people, constantly let you know they're superior and will always criticise you, never giving you constructive feedback. They stick together like a pack of wolves and have each other's back.
Why do you feel undervalued and what would make you feel better about your compensation?No one cares about free food or drinks. Staff are to work from 8 am-8pm every day then offer time back or actually pay them for over time. Salary is below industry standard and you're putting in a lot more hours than it states in your contract,otherwise you'll get screamed at for not completing work
What do your coworkers need to improve and how could you work together better?Have team building days, stop hiring young, desperate people just out of university who are desperate to take on any job role. The culture is cliquey and you'll feel like you're in high school. Hire single mothers, more parents in general and people who are actually over 30.
Rakuten Marketing is a digital marketing and advertising agency whose services include attribution and display.
Rakuten Marketing empowers marketers to transcend the conventional and achieve the full potential of digital marketing. We deliver data-driven personalized ad experiences that engage consumers - across screens, platforms and traditional publishers - and influence them to purchase. Our commitment to transparency provides consumer journey insights that allow us to continually optimize for performance.
| Headquarter | 215 Park Avenue South New York City, NY |
|---|---|
| Website | rakutenmarketing.com |
| Founding Date | 2013 |
| Tel | 0207 427 8120 |
Rakuten Marketing competitors include Rakuten and ClickBank. Rakuten Marketing ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Rakuten Marketing compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

20 employees at Rakuten Marketing have reviewed Rakuten Marketing across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 20 Rakuten Marketing employees give their leadership a grade of F, or Bottom 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Rakuten Marketing are generally satisfied with their total compensation at Rakuten Marketing, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Rakuten Marketing are not very pleased with their team. 20 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Rakuten Marketing are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Rakuten Marketing believe the environment at Rakuten Marketing is negative. Most Participants believe the pace of work at Rakuten Marketing is bureaucratic. About 40% of the employees at Rakuten Marketing work 8 hours or less.
Overall, the employees at Rakuten Marketing are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Rakuten Marketing is that the company was very unprepared on their first day. Rakuten Marketing employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Rakuten Marketing employees have provided insight into whether or not they clearly understand Rakuten Marketing's KPIs and OKRs.
Rakuten Marketing’s CEO Stuart Simms started in this role in 2018. Stuart’s approval rate is lower compared to CEOs at similar sized companies, putting Stuart in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in New York. Stuart Simms’s employees rank Rakuten Marketing in the Top 20% for Perks And Benefits, in the Top 50% for Compensation, and in the Bottom 25% for Happiness. Simms is generally unpopular with Rakuten Marketing employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees with the company for 2 to 5 Years and Male employees. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Rakuten Marketing’s competitors, Stuart Simms ranks below both ClickBank CEO Edward Katzin and Rakuten CEO Hiroshi Mikitani.
The Rakuten Marketing Executive Team is rated a “D-” and led by CEO Stuart Simms, CFO Ken Dorward, and Chief Technology Officer Neal Richter
Stuart Simms CEO / President
Stuart Simms serves as the CEO / President of Rakuten Marketing.
Ken Dorward CFO
Ken Dorward serves as the CFO of Rakuten Marketing. Ken started at Rakuten Marketing in Feb of 2016. Ken currently... read more
Neal Richter Chief Technology Officer
Neal Richter serves as the Chief Technology Officer of Rakuten Marketing. Neal started at Rakuten Marketing in Jun of... read more
Dannielle Cumberbatch VP, Product Operations
Dannielle Cumberbatch serves as the VP, Product Operations of Rakuten Marketing. Dannielle started at Rakuten Marketing... read more
Kiran Thomas Vice President, Software Engineering
Kiran Thomas serves as the Vice President, Software Engineering of Rakuten Marketing. Kiran started at Rakuten Marketing... read more
Michael Potter VP Engineering
Michael Potter serves as the VP Engineering of Rakuten Marketing. Michael started at Rakuten Marketing in Feb of 2017.... read more
Hicham Kabbaj SVP Tech Ops & Engineering
Hicham Kabbaj serves as the SVP Tech Ops & Engineering of Rakuten Marketing. Hicham started at Rakuten Marketing in May... read more
Beth Cosgrove VP, Marketing & Media Services
Beth Cosgrove serves as the VP, Marketing & Media Services of Rakuten Marketing. Beth started at Rakuten Marketing in... read more
Nicole Palina-Pace VP of Marketing, North America
Nicole Palina-Pace serves as the VP of Marketing, North America of Rakuten Marketing. Nicole started at Rakuten... read more
How much do people at Rakuten Marketing get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rakuten Marketing is $110,631, or $53 per hour, while the estimated median salary is $111,316, or $53 per hour.
At Rakuten Marketing, the highest paid job is a Director of Sales at $233,359 annually and the lowest is a Community Manager at $50,690 annually. Average Rakuten Marketing salaries by department include: Design at $78,744, HR at $110,316, Business Development at $90,545, and Legal at $223,267. Half of Rakuten Marketing salaries are above $111,316.
14 employees at Rakuten Marketing rank their Compensation in the Top 50% of similar sized companies (based on 43 ratings) while 12 employees at Rakuten Marketing rank their Perks And Benefits in the Top 20% of similar sized companies (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $106k | $106k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $290k | $290k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Rakuten Marketing across various culture dimensions.
Rakuten respects the unique qualities of its customers and employees worldwide. By nurturing their talents and passion, we believe we can succeed in our mission to create true value on the world stage. Hence, diversity is one of Rakuten’s key corporate strategies. We aim to hire the brightest talent from around the world, with unique and different perspectives to best serve our customers with innovative services worldwide, because we aim to be a company ready to change the world. We want to be a driving force for the advancement of human beings and society. We are pioneers, and we want others to be inspired by what we do and to follow our lead. As a company made up of diverse people and ideas, we will strive for the realization of these values and this vision.,,
Rakuten Marketing's PTO and Vacation policy typically gives 20-30 days off a year. Rakuten Marketing's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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In 2019, Rakuten Marketing applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 50% | |
|---|---|---|
Engineering | 25% | |
Product | 25% |
Candidates By Location
New York City | 50% | |
|---|---|---|
Redmond | 25% | |
Chicago | 25% |
What is Rakuten Marketing address?
Rakuten Marketing location is at 215 Park Avenue South
Who is the CEO of Rakuten Marketing?
Rakuten Marketing CEO is Stuart Simms, their score by employees is 58
What is Rakuten Marketing eNPS?
The eNPS for Rakuten Marketing is -41
What is the salary for Senior Designer in Rakuten Marketing?
Senior Designer average salary in the US is 104k
What are the salaries in the Finance in Rakuten Marketing?
The average salaries for Finance in Rakuten Marketing is 88k