Rakuten Marketing Culture | Comparably
Rakuten Marketing is a digital marketing and advertising agency whose services include attribution and display. read more
EMPLOYEE
PARTICIPANTS
20
TOTAL
RATINGS
233

Rakuten Marketing Company Culture

Rakuten Marketing Culture

This score is derived from employee ratings & reviews
2.4/5
Rakuten Marketing's Overall Culture is rated D-

Top Rated Culture Dimensions

Rakuten Marketing CEO

Bottom 20%Bottom 20% of Similar Size Companies
Stuart Simms Rakuten Marketing's CEO
Stuart Simms
58 /100

Diversity at Rakuten Marketing

Women at Rakuten Marketing

Bottom 10%Bottom 10% of Similar Size Companies
D-

Women at Rakuten Marketing have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored

Rakuten Marketing eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies

Recommend to a Friend?

-41

Rakuten Marketing employees are -41% more likely to recommend Rakuten Marketing as a great place to work

26%Promoters
7%Passives
67%Detractors

Working at Rakuten Marketing

Working at Rakuten Marketing is rated below average by 20 employees, across various culture dimensions. Rakuten Marketing employees rate Perks And Benefits highest among all categories, and think that Leadership and Environment have the most room for improvement, putting Rakuten Marketing’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in New York. See below in detail how working at Rakuten Marketing was rated by employees.

Overall Company Culture at Rakuten Marketing

D-

Overall Company Culture at Rakuten Marketing is rated D-

Last updated months ago

Bottom
10%

Rakuten Marketing ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 20 Employees

View Results
0
20
40
60
80
100
Engineering
83
Engineering83
Marketing
36
Marketing36

Rakuten Marketing Employee Reviews

Out of 24 Rakuten Marketing employee reviews, 39% were positive. The remaining 61% were constructive reviews with the goal of helping Rakuten Marketing improve their work culture.

39%
61%
Positive Reviews39%
Constructive Feedback61%

Positive Reviews From Rakuten Marketing Employees

  • What did you like most about the interview process?
    It was tough. A lot of time between interview and start date.
  • What did you like most about the interview process?
    Good follow-up and communication from HR.
  • What do you like best about your company?
    Sometime free lunches, coffee, or breakfast.

Constructive Feedback From Rakuten Marketing Employees

  • What does the leadership team need to get better at?
    Scrap them, they rule with an iron fist. They don't know how to manage different people, constantly let you know they're superior and will always criticise you, never giving you constructive feedback. They stick together like a pack of wolves and have each other's back.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    No one cares about free food or drinks. Staff are to work from 8 am-8pm every day then offer time back or actually pay them for over time. Salary is below industry standard and you're putting in a lot more hours than it states in your contract,otherwise you'll get screamed at for not completing work
  • What do your coworkers need to improve and how could you work together better?
    Have team building days, stop hiring young, desperate people just out of university who are desperate to take on any job role. The culture is cliquey and you'll feel like you're in high school. Hire single mothers, more parents in general and people who are actually over 30.

Rakuten Marketing Company Information

Rakuten Marketing Company Overview

Rakuten Marketing is a digital marketing and advertising agency whose services include attribution and display.

Rakuten Marketing Mission, Vision & Values

Rakuten Marketing Mission & Values

Rakuten Marketing empowers marketers to transcend the conventional and achieve the full potential of digital marketing. We deliver data-driven personalized ad experiences that engage consumers - across screens, platforms and traditional publishers - and influence them to purchase. Our commitment to transparency provides consumer journey insights that allow us to continually optimize for performance.

Headquarter215 Park Avenue South
New York City, NY
Websiterakutenmarketing.com
Founding Date2013
Tel0207 427 8120

Rakuten Marketing Competitors

Rakuten Marketing competitors include Rakuten and ClickBank. Rakuten Marketing ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Rakuten Marketing compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Rakuten's Logo
    Rakuten
    3.6/5
  2. #2
    ClickBank's Logo
    ClickBank
    3.3/5
  3. #3
    Rakuten Marketing's Logo
    Rakuten Marketing
    2.4/5
  • Culture Video

Rakuten Marketing Employees

20 employees at Rakuten Marketing have reviewed Rakuten Marketing across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 20 Rakuten Marketing employees give their leadership a grade of F, or Bottom 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Rakuten Marketing are generally satisfied with their total compensation at Rakuten Marketing, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Rakuten Marketing are not very pleased with their team. 20 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Rakuten Marketing are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Rakuten Marketing believe the environment at Rakuten Marketing is negative. Most Participants believe the pace of work at Rakuten Marketing is bureaucratic. About 40% of the employees at Rakuten Marketing work 8 hours or less.

Overall, the employees at Rakuten Marketing are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Rakuten Marketing - Employee Onboarding

The prevailing opinion from employees about joining Rakuten Marketing is that the company was very unprepared on their first day. Rakuten Marketing employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Rakuten Marketing KPIs and OKRs

At this moment no Rakuten Marketing employees have provided insight into whether or not they clearly understand Rakuten Marketing's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Rakuten Marketing CEO & Leadership

Rakuten Marketing CEO - Stuart Simms

Stuart Simms Rakuten Marketing's CEO
58 /100

Rakuten Marketing’s CEO Stuart Simms started in this role in 2018. Stuart’s approval rate is lower compared to CEOs at similar sized companies, putting Stuart in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in New York. Stuart Simms’s employees rank Rakuten Marketing in the Top 20% for Perks And Benefits, in the Top 50% for Compensation, and in the Bottom 25% for Happiness. Simms is generally unpopular with Rakuten Marketing employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees with the company for 2 to 5 Years and Male employees. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Rakuten Marketing’s competitors, Stuart Simms ranks below both ClickBank CEO Edward Katzin and Rakuten CEO Hiroshi Mikitani.

Rakuten Marketing Leadership

The Rakuten Marketing Executive Team is rated a “D-” and led by CEO Stuart Simms, CFO Ken Dorward, and Chief Technology Officer Neal Richter

  • Stuart Simms  CEO / President

    Stuart Simms CEO / President

    Stuart Simms serves as the CEO / President of Rakuten Marketing.

  • Ken Dorward CFO

    Ken Dorward serves as the CFO of Rakuten Marketing. Ken started at Rakuten Marketing in Feb of 2016. Ken currently... read more

  • Neal Richter Chief Technology Officer

    Neal Richter serves as the Chief Technology Officer of Rakuten Marketing. Neal started at Rakuten Marketing in Jun of... read more

  • Dannielle Cumberbatch VP, Product Operations

    Dannielle Cumberbatch serves as the VP, Product Operations of Rakuten Marketing. Dannielle started at Rakuten Marketing... read more

  • Kiran Thomas Vice President, Software Engineering

    Kiran Thomas serves as the Vice President, Software Engineering of Rakuten Marketing. Kiran started at Rakuten Marketing... read more

  • Michael Potter VP Engineering

    Michael Potter serves as the VP Engineering of Rakuten Marketing. Michael started at Rakuten Marketing in Feb of 2017.... read more

  • Hicham Kabbaj SVP Tech Ops & Engineering

    Hicham Kabbaj serves as the SVP Tech Ops & Engineering of Rakuten Marketing. Hicham started at Rakuten Marketing in May... read more

  • Beth Cosgrove VP, Marketing & Media Services

    Beth Cosgrove serves as the VP, Marketing & Media Services of Rakuten Marketing. Beth started at Rakuten Marketing in... read more

  • Nicole Palina-Pace VP of Marketing, North America

    Nicole Palina-Pace serves as the VP of Marketing, North America of Rakuten Marketing. Nicole started at Rakuten... read more

Rakuten Marketing Salaries

How much does Rakuten Marketing pay?

How much do people at Rakuten Marketing get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rakuten Marketing is $110,631, or $53 per hour, while the estimated median salary is $111,316, or $53 per hour.

At Rakuten Marketing, the highest paid job is a Director of Sales at $233,359 annually and the lowest is a Community Manager at $50,690 annually. Average Rakuten Marketing salaries by department include: Design at $78,744, HR at $110,316, Business Development at $90,545, and Legal at $223,267. Half of Rakuten Marketing salaries are above $111,316.

14 employees at Rakuten Marketing rank their Compensation in the Top 50% of similar sized companies (based on 43 ratings) while 12 employees at Rakuten Marketing rank their Perks And Benefits in the Top 20% of similar sized companies (based on 13 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$106k
$106k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$290k
$290k100th Percentile
$110,631*
Average Compensation
$111,316*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Rakuten Marketing Salaries by Department

Explore Rakuten Marketing Salaries

Diversity & Inclusion at Rakuten Marketing

The Diversity score provides insights into how diverse employees feel and rate their work experience at Rakuten Marketing across various culture dimensions.

Rakuten respects the unique qualities of its customers and employees worldwide. By nurturing their talents and passion, we believe we can succeed in our mission to create true value on the world stage. Hence, diversity is one of Rakuten’s key corporate strategies. We aim to hire the brightest talent from around the world, with unique and different perspectives to best serve our customers with innovative services worldwide, because we aim to be a company ready to change the world. We want to be a driving force for the advancement of human beings and society. We are pioneers, and we want others to be inspired by what we do and to follow our lead. As a company made up of diverse people and ideas, we will strive for the realization of these values and this vision.,,

Ranked Culture the Highest

Women N/A/100
Men 85/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 50/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

Rakuten Marketing Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Rakuten Marketing PTO

Rakuten Marketing's PTO and Vacation policy typically gives 20-30 days off a year. Rakuten Marketing's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Rakuten Marketing Careers

Rakuten Marketing Jobs

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H1B Visa

In 2019, Rakuten Marketing applied for 4 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

4
Total Applied
  • 100% Granted (4 out of 4)
  • 0% Denied ( out of 4)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Rakuten Marketing Know You Want To Work There

Overview of Candidates Interested in Rakuten Marketing on Comparably

Candidates By Department

All Industries
50%
Engineering
25%
Product
25%

Candidates By Location

New York City
50%
Redmond
25%
Chicago
25%

Frequently Asked Questions regarding Rakuten Marketing

What is Rakuten Marketing address?

Rakuten Marketing location is at 215 Park Avenue South

Who is the CEO of Rakuten Marketing?

Rakuten Marketing CEO is Stuart Simms, their score by employees is 58

What is Rakuten Marketing eNPS?

The eNPS for Rakuten Marketing is -41

What is the salary for Senior Designer in Rakuten Marketing?

Senior Designer average salary in the US is 104k

What are the salaries in the Finance in Rakuten Marketing?

The average salaries for Finance in Rakuten Marketing is 88k

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