69
out of 100
The United States Postal Service, also known as the Post Office, U.S. Mail, or Postal Service read more
USPS Competitors
USPS competitors include FedEx, Updater, Universal Plant Services and Poste Italiane. USPS ranks 2nd in Gender Score on Comparably vs its competitors. See below how USPS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See USPS Culture vs Competitors:
- 1st
FedEx70 / 100 - 2nd
Updater66 / 100 - 3rdUSPS64 / 100
CEO Ratings Comparison
USPS' CEO Score Ranks 3rd
96 Employees at USPS rate Megan Brennan a 55 out of 100, which ranks them 3rd below Updater's CEO,David Greenberg. Last rating was months ago.
- 1st
Frederick SmithFedEx3776 Employees at FedEx rate Frederick Smith a 69 out of 100, which ranks them 1st out of USPS' competitors. Last rating was today.
- 2nd
David GreenbergUpdater62out of 1006 Employees at Updater rate David Greenberg a 62 out of 100, which ranks them 2nd out of USPS' competitors. Last rating was months ago.
Product Quality Score Comparison
USPS Ranks 4th in Product Quality Score
49 Customers rate USPS' Product Quality Score a 2.4/5, which ranks it 4th against its competitors, below Updater.
NPS Comparison
USPS Ranks 4th in Net Promoter Score
57 Customers rate USPS' Net Promoter Score a -38, which ranks it 4th against its competitors, below Poste Italiane. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend USPS to a friend?”.
Pricing Score Comparison
USPS Ranks 4th in Pricing Score
45 Customers rate USPS' Pricing Score a 2.4/5, which ranks it 4th against its competitors, below Updater.
Customer Service Comparison
USPS Ranks 4th in Customer Service
43 Customers rate USPS' Customer Service a 2.2/5, which ranks it 4th against its competitors, below Updater.
Overall Culture Score Comparison
USPS Ranks 3rd in Overall Culture Score
121 Employees rate USPS' Overall Culture a 64/100, which ranks it 3rd against its competitors, below Updater. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
USPS Ranks 3rd in Employee Net Promoter Score
100 Employees rate USPS' Employee Net Promoter Score a -13, which ranks it 3rd against its competitors, below Updater. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at USPS to a friend?”.
Gender Score Comparison
USPS Ranks 2nd in Gender Score
27 Employees rate USPS' Gender Score a 68/100, which ranks it 2nd against its competitors, below FedEx. The Gender Score tracks how positively women rate their experience at USPS.
Diversity Score Comparison
USPS Ranks 2nd in Diversity Score
29 Employees rate USPS' Diversity Score a 64/100, which ranks it 2nd against its competitors, below FedEx. The Diversity Score tracks how positively diverse employees rate their experience at USPS.
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