USPS Culture | Comparably
The United States Postal Service, also known as the Post Office, U.S. Mail, or Postal Service read more
EMPLOYEE
PARTICIPANTS
121
TOTAL
RATINGS
1367

USPS Company Culture

USPS Culture

This score is derived from employee ratings & reviews
3.0/5
USPS' Overall Culture is rated C-

Top Rated Culture Dimensions

USPS CEO

Bottom 10%Bottom 10% of Similar Size Companies
Megan Brennan USPS' CEO
Megan Brennan
55 /100

Diversity at USPS

Bottom 45%Bottom 45% of Similar Size Companies
C

Diverse employees at USPS have rated Perks And Benefits, Office Culture, and Compensation as the highest categories they have scored

Women at USPS

Top 50%Top 50% of Similar Size Companies
C+

Women at USPS have rated Perks And Benefits, Outlook, and Team as the highest categories they have scored

USPS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies

Recommend to a Friend?

-13

USPS employees are -13% more likely to recommend USPS as a great place to work

36%Promoters
15%Passives
49%Detractors

Working at USPS

Working at USPS is rated below average by 121 employees, across various culture dimensions. USPS employees rate Perks And Benefits highest among all categories, and think that CEO Rating and Team have the most room for improvement, putting USPS’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Washington, DC. See below in detail how working at USPS was rated by employees.

Overall Company Culture at USPS

C-

Overall Company Culture at USPS is rated C-

Last updated months ago

Bottom
35%

USPS ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 121 Employees

View Results
0
20
40
60
80
100
Sales
87
Sales87
Marketing
79
Marketing79
Communications
73
Communications73
Engineering
70
Engineering70
Customer Support
66
Customer Support66
Operations
60
Operations60

USPS Employee Reviews

Out of 95 USPS employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping USPS improve their work culture.

49%
51%
Positive Reviews49%
Constructive Feedback51%

Positive Reviews From USPS Employees

  • What is most positive about the culture and environment at your company?
    working in an office by myself with great customers
  • What is the best part about your compensation package?
    Pension, TSP, generous leave policy
  • What is the best part about your compensation package?
    Thrif Savings and Health Insurance

Constructive Feedback From USPS Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Follow the contract! Manage the resources. Schedule appropriately
  • What does the leadership team need to get better at?
    Communication and treating people with dignity and respect. Follow contract.
  • What does the leadership team need to get better at?
    Let people do the job that they know how to do.

USPS Company Information

USPS Company Overview

The United States Postal Service, also known as the Post Office, U.S. Mail, or Postal Service

HeadquarterWashington, DC

USPS Competitors

USPS competitors include FedEx and Updater. USPS ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how USPS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    FedEx's Logo
    FedEx
    3.9/5
  2. #2
    Updater's Logo
    Updater
    3.0/5
  3. #3
    USPS' Logo
    USPS
    3.0/5
A Day in the Life
A Day in the Life
USPS employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at USPS report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at USPS have 1 meeting
Meetings
A Day in the Life
64% of USPS employees look forward to interacting with their team every day
Coworkers
A Day in the Life
USPS employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of USPS employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
USPS employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
52% of USPS employees call their work environment positive
Environment

USPS Employees

121 employees at USPS have reviewed USPS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 121 USPS employees give their leadership a grade of D+, or Bottom 25% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at USPS are generally satisfied with their total compensation at USPS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at USPS are not very pleased with their team. 121 Participants grade the quality of their coworkers a D. Half of them believe the meetings at USPS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at USPS believe the environment at USPS is positive. Most Participants believe the pace of work at USPS is comfortably fast. About 59% of the employees at USPS work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at USPS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining USPS - Employee Onboarding

The prevailing opinion from employees about joining USPS is that the company was very prepared on their first day. USPS employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

USPS KPIs and OKRs

At USPS 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of USPS' KPIs and OKRs is essential for its success. Out of 6 USPS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

USPS Salaries

How much does USPS pay?

How much do people at USPS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at USPS is $124,336, or $59 per hour, while the estimated median salary is $118,902, or $57 per hour.

At USPS, the highest paid job is a Group Product Manager at $217,477 annually and the lowest is a Sales Manager at $32,500 annually. Average USPS salaries by department include: HR at $115,994, Admin at $54,479, Business Development at $114,252, and Legal at $153,065. Half of USPS salaries are above $118,902.

73 employees at USPS rank their Compensation in the Top 20% of similar sized companies (based on 224 ratings) while 70 employees at USPS rank their Perks And Benefits in the Top 5% of similar sized companies (based on 75 ratings).

Salaries contributed from USPS employees include job titles like Executive Assistant, Director of Business Development, Technical Support, and CS Rep. Comparably data has a total of 6 salary records from USPS employees.

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$178k
$178k50th Percentile
67th Percentile
$229k
$229k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$297k
$297k100th Percentile
$124,336*
Average Compensation
$118,902*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

USPS Salaries by City

USPS Salaries by Department

Explore USPS Salaries

Diversity & Inclusion at USPS

Diverse employees at USPS score the company 64/100 across various culture categories, placing USPS in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at USPS across various culture dimensions.

Ranked Culture the Highest

Women 88/100
Department - Sales
Men 61/100
Department - Operations
Diverse Employees 84/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 51/100
Tenure - 2 to 5 Years
Men N/A/100
Diverse Employees 39/100
Tenure - 2 to 5 Years

USPS Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

USPS PTO

USPS' PTO and Vacation policy typically gives 20-30 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is USPS' most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. USPS' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy60%
Office Meals0%
401k Contribution40%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes20%
No80%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo20%
$1500 - $2500/mo20%
$1000 -$1500/mo60%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

USPS Careers

USPS Jobs

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Frequently Asked Questions regarding USPS

Who is the CEO of USPS?

USPS CEO is Megan Brennan, their score by employees is 55

What is USPS eNPS?

The eNPS for USPS is -13

What is the salary for Director of Operations in USPS?

Director of Operations average salary in the US is 155k

What are the salaries in the Design in USPS?

The average salaries for Design in USPS is 115k

Who are USPS competitors?

USPS main competitors are FedEx, Updater

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