The United States Postal Service, also known as the Post Office, U.S. Mail, or Postal Service read more

EMPLOYEE PARTICIPANTS: 121

TOTAL RATINGS: 1367

CEO: Megan Brennan

eNPS at USPS

USPS' Employee Net Promoter Score (eNPS) is -13, as rated by 100 employees. Employee Net Promoter Score tracks USPS employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at USPS to a friend? Today, 36% of USPS employees would encourage their friends to become coworkers, whereas 15% are neutral and 49% would not recommend working at USPS to their friends.

Last updated months ago.

Where This Score Ranks USPS' eNPS

BOTTOM
40%
In the Bottom 40% of 1261 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 189 Nearby Companies in Washington, DC
2nd
2nd place versus 4 competitors rated on Comparably

-10

Jun

-12

Jul

-13

Aug

-13

Sep

-13

Nov

-13

Jan

Promoters
Passives
Detractors

Who Ranks USPS' eNPS the Highest?

Experience - 1 to 3 Years 78/100

Department - Marketing 66/100

Department - Communications 50/100

Who Ranks USPS' eNPS the Lowest?

Experience - Over 10 Years -47/100

Ethnicity - Other -34/100

Tenure - 2 to 5 Years -34/100

USPS eNPS At a Glance

USPS employees are less likely to recommend USPS as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 1 to 3 Years experience and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at USPS to a friend?” Based on 100 ratings, USPS ranks 2nd place versus its 4 competitors and is right below FedEx.

Compared to other companies in Washington, DC, USPS falls into the Bottom 45% of 189 companies. The last rating was provided months ago.