BJ's Wholesale Club Culture | Comparably
Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
EMPLOYEE
PARTICIPANTS
856
TOTAL
RATINGS
6962

BJ's Wholesale Club Company Culture

BJ's Wholesale Club Culture

This score is derived from employee ratings & reviews
2.5/5
BJ's Wholesale Club's Overall Culture is rated D

Top Rated Culture Dimensions

BJ's Wholesale Club CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Lee Delaney BJ's Wholesale Club's CEO
Lee Delaney
54 /100

Diversity at BJ's Wholesale Club

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at BJ's Wholesale Club have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at BJ's Wholesale Club

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at BJ's Wholesale Club have rated Environment, Team, and Work Culture as the highest categories they have scored

BJ's Wholesale Club eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-42

BJ's Wholesale Club employees are -42% more likely to recommend BJ's Wholesale Club as a great place to work

21%Promoters
16%Passives
63%Detractors

Working at BJ's Wholesale Club

Working at BJ's Wholesale Club is rated below average by 856 employees, across various culture dimensions. BJ's Wholesale Club employees rate Environment highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting BJ's Wholesale Club’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Boston. See below in detail how working at BJ's Wholesale Club was rated by employees.

Overall Company Culture at BJ's Wholesale Club

D

Overall Company Culture at BJ's Wholesale Club is rated D

Last updated today

Bottom
15%

BJ's Wholesale Club ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 856 Employees

View Results
0
20
40
60
80
100
Admin
69
Admin69
Customer Support
63
Customer Support63
Operations
57
Operations57
Sales
55
Sales55
Marketing
51
Marketing51
Product
51
Product51
Customer Success
45
Customer Success45

BJ's Wholesale Club Employee Reviews

Out of 714 BJ's Wholesale Club employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping BJ's Wholesale Club improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From BJ's Wholesale Club Employees

  • What did you like most about the interview process?
    The interview was laid back and the manager was friendly.
  • What makes you most happy at work?
    I have a few coworkers that I enjoy seeing and chatting with.
  • What is the best part about your compensation package?
    They match you and you can get benifits

Constructive Feedback From BJ's Wholesale Club Employees

  • What do your coworkers need to improve and how could you work together better?
    Look at the cameras to see the lack of productivity.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I refuse to say anything unless its in an actual meeting
  • What needs to change to make the company culture better?
    Aware that every part of business role is as imporrant as the one prior. Each step holds an important rolein a succesfully run company

BJ's Wholesale Club Company Information

BJ's Wholesale Club Company Overview

Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states

BJ's Wholesale Club Mission, Vision & Values

BJ's Wholesale Club Mission & Values

BJ's is dedicated to providing its members with high-quality, brand-name merchandise at prices that are significantly lower than the prices found at supermarkets, supercenters, department stores, drug stores and specialty retail stores.""

BJ's Wholesale Club Vision Statement

The all-new BJ s owned-and-operated Optical Centers now offer an even larger quality frame assortment, top contact lens brands* and innovative prescription eyeglass lenses that can be customized to suit your lifestyle.

HeadquarterWestborough, MA
United States of America
Websitewww.bjs.com/
Tel7145127400
Company StatusPublic
StockBJ

BJ's Wholesale Club Competitors

BJ's Wholesale Club competitors include Costco, Wholesale, Smart & Final, and Sam's Club. BJ's Wholesale Club ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how BJ's Wholesale Club compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Costco's Logo
    Costco
    4.6/5
  2. #2
    Wholesale's Logo
    Wholesale
    4.3/5
  3. #3
    Smart & Final's Logo
    Smart & Final
    3.1/5
  4. #4
    Sam's Club's Logo
    Sam's Club
    2.6/5
  5. #5
    BJ's Wholesale Club's Logo
    BJ's Wholesale Club
    2.5/5
  • Culture Video

BJ's Wholesale Club Employees

856 employees at BJ's Wholesale Club have reviewed BJ's Wholesale Club across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 856 BJ's Wholesale Club employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at BJ's Wholesale Club are mostly dissatisfied with their total compensation at BJ's Wholesale Club, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at BJ's Wholesale Club are not very pleased with their team. 856 Participants grade the quality of their coworkers a D. Less than half believe the meetings at BJ's Wholesale Club are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at BJ's Wholesale Club believe the environment at BJ's Wholesale Club is negative. Most Participants believe the pace of work at BJ's Wholesale Club is comfortably fast. About 81% of the employees at BJ's Wholesale Club work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at BJ's Wholesale Club are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
BJ's Wholesale Club employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at BJ's Wholesale Club report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at BJ's Wholesale Club have 0 meetings
Meetings
A Day in the Life
69% of BJ's Wholesale Club employees look forward to interacting with their team every day
Coworkers
A Day in the Life
BJ's Wholesale Club employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of BJ's Wholesale Club employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
BJ's Wholesale Club employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of BJ's Wholesale Club employees call their work environment negative
Environment

Joining BJ's Wholesale Club - Employee Onboarding

The prevailing opinion from employees about joining BJ's Wholesale Club is that the company was very unprepared on their first day. BJ's Wholesale Club employees concluded that their overall onboarding experience was positive. 62% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

BJ's Wholesale Club KPIs and OKRs

At BJ's Wholesale Club 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of BJ's Wholesale Club's KPIs and OKRs is essential for its success. Out of 7 BJ's Wholesale Club employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes25%
No75%
Are the KPIs/OKRs for your department clear?

BJ's Wholesale Club CEO & Leadership

BJ's Wholesale Club CEO - Lee Delaney

Lee Delaney BJ's Wholesale Club's CEO
54 /100

BJ's Wholesale Club’s CEO Lee Delaney started in this role in 2020. Lee’s approval rate is lower compared to CEOs at similar sized companies, putting Lee in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Boston. Lee Delaney’s employees rank BJ's Wholesale Club in the Bottom 35% for Environment, in the Bottom 20% for Perks And Benefits, and in the Bottom 15% for Compensation. Delaney is generally unpopular with BJ's Wholesale Club employees, but ranks especially low with employees in the Marketing department, and by employees in the Customer Success department and employees with 6 to 10 Years experience. However, employees with the company for 1 to 2 Years have a slightly more favorable view of the CEO. When compared to BJ's Wholesale Club’s competitors, Lee Delaney ranks below both Sam's Club CEO Kathryn McLay and Smart & Final CEO David Hirz.

BJ's Wholesale Club Leadership

The BJ's Wholesale Club Executive Team is rated a “D-” and led by CEO Lee Delaney, Executive Vice President, Chief Operations Officer Jeff Desroches, and Senior Vice President Corporate Communications Kirk Saville

  • Lee Delaney  CEO / President

    Lee Delaney CEO / President

    Lee Delaney serves as the CEO / President of BJ's Wholesale Club.

  • Jeff Desroches Executive Vice President, Chief Operations Officer

    Jeff Desroches serves as the Executive Vice President, Chief Operations Officer of BJ's Wholesale Club. Jeff started at... read more

  • Kirk Saville Senior Vice President Corporate Communications

    Kirk Saville serves as the Senior Vice President Corporate Communications of BJ's Wholesale Club.

  • Lisa Bires Senior Vice President - Treasury, Tax & Risk Management

    Lisa Bires serves as the Senior Vice President - Treasury, Tax & Risk Management of BJ's Wholesale Club. Lisa started at... read more

  • Kristyn Sugrue Senior Vice President, Treasurer

    Kristyn Sugrue serves as the Senior Vice President, Treasurer of BJ's Wholesale Club. Kristyn started at BJ's Wholesale... read more

  • Scott Schmadeke Senior Vice President Operations

    Scott Schmadeke serves as the Senior Vice President Operations of BJ's Wholesale Club. Scott started at BJ's Wholesale... read more

  • Bill Werner Senior Vice President, Strategic Planning and Investor Relations

    Bill Werner serves as the Senior Vice President, Strategic Planning and Investor Relations of BJ's Wholesale Club. Bill... read more

  • Peter Amalfi Executive Vice President Chief Information Officer

    Peter Amalfi serves as the Executive Vice President Chief Information Officer of BJ's Wholesale Club. Peter started at... read more

  • Laura Felice Senior Vice President, Controller

    Laura Felice serves as the Senior Vice President, Controller of BJ's Wholesale Club. Laura started at BJ's Wholesale... read more

BJ's Wholesale Club Salaries

How much does BJ's Wholesale Club pay?

How much do people at BJ's Wholesale Club get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at BJ's Wholesale Club is $99,100, or $47 per hour, while the estimated median salary is $101,205, or $48 per hour.

At BJ's Wholesale Club, the highest paid job is a Director of Sales at $247,179 annually and the lowest is a CS Rep at $46,245 annually. Average BJ's Wholesale Club salaries by department include: Marketing at $110,272, Finance at $75,651, Product at $183,620, and Legal at $125,002. Half of BJ's Wholesale Club salaries are above $101,205.

354 employees at BJ's Wholesale Club rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 1051 ratings) while 340 employees at BJ's Wholesale Club rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 349 ratings).

Salaries contributed from BJ's Wholesale Club employees include job titles like Senior Developer. Comparably data has a total of 1 salary records from BJ's Wholesale Club employees.

Last updated today.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$100k
$100k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$99,100*
Average Compensation
$101,205*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

BJ's Wholesale Club Salaries by City

BJ's Wholesale Club Salaries by Department

Explore BJ's Wholesale Club Salaries

Diversity & Inclusion at BJ's Wholesale Club

Diverse employees at BJ's Wholesale Club score the company 57/100 across various culture categories, placing BJ's Wholesale Club in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at BJ's Wholesale Club across various culture dimensions.

Ranked Culture the Highest

Women 78/100
Tenure - Less Than 1 Year
Men 81/100
Tenure - 1 to 2 Years
Diverse Employees 77/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 42/100
Tenure - 2 to 5 Years
Men 39/100
Department - Product
Diverse Employees 43/100
Tenure - 1 to 2 Years

BJ's Wholesale Club Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

BJ's Wholesale Club PTO

BJ's Wholesale Club's PTO and Vacation policy typically gives 0-10 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is BJ's Wholesale Club's most important benefit besides Healthcare when ranked by employees, with 83% of employees saying it is the most important benefit. BJ's Wholesale Club's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy83%
Office Meals0%
401k Contribution17%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo13%
$1000 -$1500/mo25%
$500 -$1000/mo13%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

BJ's Wholesale Club Careers

BJ's Wholesale Club Jobs

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H1B Visa

In 2019, BJ's Wholesale Club applied for 24 H1B visas. Of the work permits applied for, 96% were approved.

Work Permit Application Outcome

24
Total Applied
  • 96% Granted (23 out of 24)
  • 0% Denied ( out of 24)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 24)
  • 4% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 24)

This data was calculated using publicly sourced data from OFLC Performance Data

Let BJ's Wholesale Club Know You Want To Work There

Overview of Candidates Interested in BJ's Wholesale Club on Comparably

Candidates By Department

Sales
63%
HR
13%
Operations
13%
IT
13%

Candidates By Location

New York City
13%
Atlantic City
13%
Boston
13%
Philadelphia
13%
Baltimore
13%
Other
38%

Frequently Asked Questions regarding BJ's Wholesale Club

Who is the CEO of BJ's Wholesale Club?

BJ's Wholesale Club CEO is Lee Delaney, their score by employees is 54

What is BJ's Wholesale Club eNPS?

The eNPS for BJ's Wholesale Club is -42

What is BJ's Wholesale Club revenue?

BJ's Wholesale Club revenue is $12B

What is the salary for Data Scientist in BJ's Wholesale Club?

Data Scientist average salary in the US is 133k

What are the salaries in the HR in BJ's Wholesale Club?

The average salaries for HR in BJ's Wholesale Club is 135k

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