Aetna Customer Service Manager Salaries in Baltimore, MD | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
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PARTICIPANTS
470
TOTAL
RATINGS
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Aetna Customer Service Manager Salaries in Baltimore, MD

The average Aetna Customer Service Manager in Baltimore, MD earns an estimated $130,457 annually, which includes an estimated base salary of $116,124 with a $14,333 bonus. Aetna's Customer Service Manager compensation is $60,163 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Aetna in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Aetna earns $7,736 more on average than the Legal Department.

Last updated 5 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$130,457
Average Compensation
$116,124
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Aetna

In Baltimore, MD, Customer Service Managers earn $70,911 more than Technical Supports, and $175 less than Customer Service Managers.

Customer Service Manager
$131k*
Technical Support
$60k*
$52k
* estimated salary

Compensation at Aetna by Department

In Baltimore, MD, The Customer Support Department averages $7,736 more than the Legal Department, and $38,517 less than the Product Department

Product
$178,026 Avg. total comp.
+$39k
Customer Support
$139,509 Avg. total comp.
Legal
$131,773 Avg. total comp.
-$8k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Aetna reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Aetna reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Aetna Rate Their Compensation

The majority of Customer Service Managers at Aetna believe they're not compensated fairly. 69% of Customer Service Managers at Aetna say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at Aetna

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