Alcatel-Lucent Competitors | Comparably
Alcatel-Lucent provides IP and cloud networking and ultra-broadband fixed and wireless access solutions for service providers. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
101

Alcatel-Lucent Competitors

Alcatel-Lucent competitors include Juniper Networks, Aviat Networks, Ericsson, Avaya and BroadSoft. Alcatel-Lucent ranks 4th in Employee Net Promoter Score on Comparably vs its competitors. See below how Alcatel-Lucent compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

See Alcatel-Lucent Culture vs Competitors:

Alcatel-Lucent Competitors
RankCompanyScore
1Juniper Networks74
2Aviat Networks74
3Ericsson73
4Avaya59
5BroadSoft55
6Alcatel-Lucent49

Alcatel-Lucent Competitors at a Glance

Product Quality Score Comparison

Alcatel-Lucent Ranks 6th in Product Quality Score

8 Customers rate Alcatel-Lucent's Product Quality Score a 3.1/5, which ranks it 6th against its competitors, below Avaya.

  1. 1st
    BroadSoft
    4.5 / 5
  2. 2nd
    Juniper Networks
    4.2 / 5
  3. 3rd
    Ericsson
    4.1 / 5
  4. 4th
    Aviat Networks
    4 / 5
  5. 5th
    Avaya
    3.1 / 5
  6. 6th
    Alcatel-Lucent
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1BroadSoft90
2Juniper Networks84
3Ericsson82
4Aviat Networks80
5Avaya63
6Alcatel-Lucent62
NPS Comparison

Alcatel-Lucent Ranks 6th in Net Promoter Score

10 Customers rate Alcatel-Lucent's Net Promoter Score a -30, which ranks it 6th against its competitors, below Avaya. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Alcatel-Lucent to a friend?”.

  1. 1st
    BroadSoft
    75
  2. 2nd
    Aviat Networks
    36
  3. 3rd
    Ericsson
    34
  4. 4th
    Juniper Networks
    34
  5. 5th
    Avaya
    -11
  6. 6th
    Alcatel-Lucent
    -30
NPS Comparison
RankCompany Score
1BroadSoft75
2Aviat Networks36
3Ericsson34
4Juniper Networks34
5Avaya-11
6Alcatel-Lucent-30
Pricing Score Comparison

Alcatel-Lucent Ranks 6th in Pricing Score

8 Customers rate Alcatel-Lucent's Pricing Score a 2.9/5, which ranks it 6th against its competitors, below Avaya.

  1. 1st
    Juniper Networks
    4.2 / 5
  2. 2nd
    BroadSoft
    4.2 / 5
  3. 3rd
    Ericsson
    4 / 5
  4. 4th
    Aviat Networks
    4 / 5
  5. 5th
    Avaya
    3.3 / 5
  6. 6th
    Alcatel-Lucent
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Juniper Networks85
2BroadSoft85
3Ericsson81
4Aviat Networks80
5Avaya67
6Alcatel-Lucent59
Customer Service Comparison

Alcatel-Lucent Ranks 6th in Customer Service

8 Customers rate Alcatel-Lucent's Customer Service a 2.8/5, which ranks it 6th against its competitors, below Avaya.

  1. 1st
    BroadSoft
    4.5 / 5
  2. 2nd
    Juniper Networks
    4.2 / 5
  3. 3rd
    Ericsson
    4.1 / 5
  4. 4th
    Aviat Networks
    3.9 / 5
  5. 5th
    Avaya
    3.4 / 5
  6. 6th
    Alcatel-Lucent
    2.8 / 5
Customer Service Comparison
RankCompany Score
1BroadSoft90
2Juniper Networks85
3Ericsson83
4Aviat Networks79
5Avaya68
6Alcatel-Lucent56
Overall Culture Score Comparison

Alcatel-Lucent Ranks 6th in Overall Culture Score

13 Employees rate Alcatel-Lucent's Overall Culture a 49/100, which ranks it 6th against its competitors, below BroadSoft. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Juniper Networks
    74 / 100
  2. 2nd
    Aviat Networks
    74 / 100
  3. 3rd
    Ericsson
    73 / 100
  4. 4th
    Avaya
    59 / 100
  5. 5th
    BroadSoft
    55 / 100
  6. 6th
    Alcatel-Lucent
    49 / 100
Overall Culture Score Comparison
RankCompany Score
1Juniper Networks74
2Aviat Networks74
3Ericsson73
4Avaya59
5BroadSoft55
6Alcatel-Lucent49
eNPS Comparison

Alcatel-Lucent Ranks 4th in Employee Net Promoter Score

8 Employees rate Alcatel-Lucent's Employee Net Promoter Score a 0, which ranks it 4th against its competitors, below Ericsson. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Alcatel-Lucent to a friend?”.

  1. 1st
    Aviat Networks
    62
  2. 2nd
    Juniper Networks
    33
  3. 3rd
    Ericsson
    27
  4. 4th
    Alcatel-Lucent
    0
  5. 5th
    Avaya
    -23
  6. 6th
    BroadSoft
    -40
eNPS Comparison
RankCompany eNPS
1Aviat Networks62
2Juniper Networks33
3Ericsson27
4Alcatel-Lucent0
5Avaya-23
6BroadSoft-40
Gender Score Comparison
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Diversity Score Comparison
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