Comparably Awards

Alorica Claimed Company

Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more

EMPLOYEE PARTICIPANTS: 3087

TOTAL RATINGS: 28664

CEO: Mike Clifton and Max Schwendner

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Alorica Awards 2022

Alorica won 2 awards in 2022 and 3 awards in 2021. In 2022, Alorica won for Best CEOs for Women 2022 and Best Operations Teams 2022. In 2021, Alorica won for Best Company for Women 2021, Best Company for Diversity 2021 and Best CEOs for Diversity 2021. Based on 28,664 ratings and 3,087 participants, employees at Alorica are very satisfied with their work experience. The overall culture score, 77/100 or A, incorporates employee ratings based on their feedback on the Leadership, eNPS, Manager and more.

Awards

Comparably Awards are provided yearly to top performing company cultures based on real feedback from their employees.