Alorica Customer Service Manager Salaries in Atlanta | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Customer Service Manager Salaries in Atlanta

The average Alorica Customer Service Manager in Atlanta earns an estimated $74,164 annually, which includes an estimated base salary of $66,378 with a $7,786 bonus. Alorica's Customer Service Manager compensation is $3,869 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Alorica in Atlanta can range from $33,000 - $112,000.

In Atlanta, The Customer Support Department at Alorica earns $9,488 more on average than the Marketing Department.

Last updated 2 months ago.

$15k
$32k
$49k
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$258k
$74,164
Average Compensation
$66,378
avg. base
$7,786
avg. bonus

Customer Service Manager Salaries at Alorica

In Atlanta, Customer Service Managers earn $35,161 more than CS Reps, and $192 less than Customer Service Managers.

Customer Service Manager
$74k*
CS Rep
$39k*
* estimated salary

Compensation at Alorica by Department

In Atlanta, The Customer Support Department averages $9,488 more than the Marketing Department, and $10,547 less than the Engineering Department

Engineering
$130,918 Avg. total comp.
+$11k
Customer Support
$120,371 Avg. total comp.
Marketing
$110,883 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Alorica reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Alorica reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Alorica Rate Their Compensation

The majority of Customer Service Managers at Alorica believe they're compensated fairly. 27% of Customer Service Managers at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

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