Alorica Customer Success Manager Salaries in Baltimore, MD | Comparably
Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Customer Success Manager Salaries in Baltimore, MD

The average Alorica Customer Success Manager in Baltimore, MD earns an estimated $55,553 annually, which includes an estimated base salary of $51,953 with a $3,600 bonus. Alorica's Customer Success Manager compensation is $3,764 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Alorica in Baltimore, MD can range from $30,800 - $77,000.

In Baltimore, MD, The Customer Support Department at Alorica earns $4,716 more on average than the Legal Department. Comparably data has a total of 4 salary records from Alorica Customer Success Managers.

Last updated a month ago.

$13k
$23k
$32k
$41k
$12.04M
$55,553
Average Compensation
$51,953
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at Alorica

In Baltimore, MD, Customer Success Managers earn $1,448 more than CS Reps, and $73,076 less than Customer Service Managers.

Customer Service Manager
$129k*
CS Rep
$54k*
* estimated salary

Compensation at Alorica by Department

In Baltimore, MD, The Customer Support Department averages $4,716 more than the Legal Department, and $25,366 less than the Sales Department

Sales
$167,369 Avg. total comp.
+$25k
Customer Support
$142,003 Avg. total comp.
Legal
$137,287 Avg. total comp.
-$5k

Recent Customer Success Manager Salaries at Alorica

Customer Success Manager
Posted more than 30 days ago
$45,000 Salary + Bonus
Customer Success Manager
Posted more than 30 days ago
$23,000 Salary + Bonus
Customer Success Manager
Posted more than 30 days ago
$25,000 Salary + Bonus
Customer Success Manager
Posted more than 30 days ago
$29,000 Salary + Bonus

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Alorica reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to Alorica reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at Alorica Rate Their Compensation

The majority of Customer Success Managers at Alorica believe they're compensated fairly. 27% of Customer Success Managers at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

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