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Alorica Claimed Company

Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more

EMPLOYEE PARTICIPANTS: 3126

TOTAL RATINGS: 28837

CEO: Mike Clifton and Max Schwendner

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Alorica Desktop Support Salaries in Baltimore, MD

The average Alorica Desktop Support in Baltimore, MD earns an estimated $75,624 annually, which includes an estimated base salary of $60,624 with a $15,000 bonus. Alorica's Desktop Support compensation is $23,082 more than the US average for a Desktop Support. Desktop Support salaries at Alorica in Baltimore, MD can range from $40,000 - $114,000.

In Baltimore, MD, The IT Department at Alorica earns $2,990 more on average than the Design Department.

Last updated 2 months ago.

$20k

$30k

$40k

$50k

$86k

$156k

$75,624

Average Compensation

$60,624: avg. base

$15,000: avg. bonus

Desktop Support Salaries at Alorica

In Baltimore, MD, Desktop Supports earn $12,907 more than Desktop Supports, and $18,461 less than SysAdmins.

IT Support Engineer

$125k

IT Manager

$122k*

Project Manager

$110k*

SysAdmin

$94k*

Desktop Support

$63k*

* estimated salary

Compensation at Alorica by Department

In Baltimore, MD, The IT Department averages $2,990 more than the Design Department, and $510 less than the HR Department

$105,342 Avg. total comp.

+$510

$104,832 Avg. total comp.

Design

$101,842 Avg. total comp.

-$3k

Desktop Support Compensation by Gender (All Companies)

The average female Desktop Support at companies similar size to Alorica reported making $50,946, while the average male Desktop Support at similar sized companies reported making $57,228.

Desktop Support Compensation by Ethnicity (All Companies)

The average Native American Desktop Support at companies similar size to Alorica reported making $74,400, while the average Hispanic or Latino Desktop Support at similar sized companies reported making $50,193.

How Desktop Supports at Alorica Rate Their Compensation

The majority of Desktop Supports at Alorica believe they're compensated fairly. 27% of Desktop Supports at Alorica say they receive annual bonuses, and the majority (65%) are satisfied with their benefits. See more compensation ratings at Alorica

Do you believe you're paid fairly?

62% Yes

Does your company give annual bonuses?

27% Yes

Are you satisfied with your Benefits?

65% Yes

See Alorica Desktop Support Salaries in Other Cities

Desktop Support Salaries at Similar Size Companies in Baltimore, MD

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