Alorica Claimed Company
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. read more
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Alorica Layoffs
50%
At Alorica, 50% of employees are not concerned about layoffs. With the majority of employees expressing their happiness with Alorica's culture, one may not need to be worried about mass layoffs.
Warning Signs of Layoffs at Alorica
At Alorica, there could be warning signs of potential layoffs. At Alorica 18% of employees regularly feel insecure. And, 11% have stated they once took a pay cut to keep their jobs. 7% have identified instability at Alorica as a potential reason for leaving.
Have you ever had to take a pay cut, to keep your job at a company?
How secure do you feel your job is at your company?
Future of Alorica
A-
Customers’ and employees’ perception of Alorica's performance can give insight into the future of Alorica. On a scale of 1-10, employees have given a confidence rating of 8, while customers think Alorica will have a good performance.
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