Cole Brown — Chief People Officer at American Airlines | Comparably
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350
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Cole Brown — Chief People Officer at American Airlines

Cole Brown — Chief People Officer at American Airlines

Executive Bio

Cole Brown is American’s Chief People Officer. In this role, she leads all aspects of the airline’s People organization, including the teams supporting Global Talent and Recruitment; Benefits; Global Compensation; People Operations; Global Learning and Development; and Culture.

Cole most recently served as VP, Human Resources for Amazon’s Devices & Services, Corporate & Business Development, and Advertising & Entertainment business segments. Prior to this role, she was Amazon’s VP of Human Resources for North America Customer Fulfillment. In these roles, she served as each business’s chief human resources officer with responsibility for all aspects of human resources, including recruiting, organizational design, training and development, diversity and inclusion, and employee relations.

Prior to Amazon, Cole served as SVP and Chief Human Resources Officer for Conifer Health Solutions. Her experience also includes serving as SVP of Human Resources for Walmart U.S. Stores Operations, the company’s largest business segment. Before that, she served as Chief Diversity Officer for Walmart, Inc. Prior to joining Walmart in its Legal Department, Cole practiced as an attorney specializing in employment law and administrative regulations with Bashen Consulting, Wickliff & Hall, P.C. and Doerner, Saunders, Daniel & Anderson, L.L.P.

Cole holds both a bachelor’s degree and a Juris Doctor from Southern Methodist University in Dallas.

Executive Team Culture Ratings from American Airlines Employees

BOTTOM
25%
American Airlines' Executive Team scores in the Bottom 25%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Experience - Entry Level 82/100
Experience - 6 to 10 Years 67/100
Department - Communications 67/100
Who ranks the Executive Team the lowest?
Department - Engineering 38/100
Ethnicity - Asian or Pacific Islander 43/100
Department - All Industries 45/100

American Airlines' Executive Team at a Glance

Based on 299 ratings, American Airlines' employees are less satisfied with their Executive Team and give them a “D+” or 56/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Communications department thinks more highly of the Executive Team relative to the Engineering department.

American Airlines' Executive Team ranks in the Bottom 25% of other companies in Dallas and Bottom 25% of other companies on Comparably that also have 10,000+ Employees.

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