Belk Employee Reviews
Out of 457 Belk employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Belk improve their work culture. The Sales team, with 68% positive reviews, reports the best experience at Belk compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
As i am one of the leadership team i love them all.
I don't I see a huge gap in what needs to be done retail wise and what is done. Loss prevention does not exist at the store I work In.
They answer questions quickly and work with each employee to meet thier individual needs.
Despite the work and hiring situation they are trying.
Tina Lowery is the best leader
What does the leadership team need to get better at?
Being honest went from having a great manager to the worst
Review from Operations Dept
Having a vision for the company
Understanding the day to day, sharing positive feedback not only critical, and caring about people.
Taking care of the employees, and letting them use their pto and not scheduling them outside of their availability
Pay your managers a competitive salary. Shrink store hours. It's ridiculous. Holiday hours are a nightmare.
What is the best part about your compensation package?
Time off, Vacation time, coffee
Could do with a better bonus
I am now back to flex employee after Christmas I was promoted then demoted...I can't tell because HR never does what she says...I'm still waiting for a store review I was told I would get. Meanwhile one shift a week.
Review from Marketing Dept
Paid time off, year to year bonuses
Benefits are great (Health insurance and Paid time off)
Why do you feel undervalued and what would make you feel better about your compensation?
I worked very hard. And it was not noticed
Only full time employee at my location
If they stopped mentioning every two seconds that, "we pay so well, you should be lucky" but only paid me better based on my race and who I knew.
The fact that in the past my pay has cut, there is more to working in a today's retail store-I don't just ring at a cash wrap all day-there are tables to straighten, fitting rooms to attend to, go-backs to take to their areas, clothes picked up from the floor, hazards to be dealt/to area safe, etc
Pay what the competition pays.
What are some of the best things about your team?
Outgoing, caring, motivational, team player
Nice, caring, hard working, punctual
Our team cares about each other and we strive to do our bedt.
My team was nice meaning my associates my managers had the idea that they were better than their staff
We have a few long time that can communicate, otherwise its managers screaming credit and downloads to get their bonus.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
my coworkers are great but not trained in what I consider retail basics.
Work as a team with clearly defined goals and set standards
Could be more team focused. Although I have to say it would probably help if training was provided before sending out new employees to tackle tasks that can be very overwhelming without some kind of explanation of how things are done and why
Work ethics and dress more professionally.
Coworkers would rather step on each other's neck than actually train and teach another person. During the morning meetings would say the traffic is up in the store but it never was. The store was empty. A senior woman in the store screamed at me and management didn't acknowledge that blaming me.
What is most positive about the culture and environment at your company?
The people are the only thing positive
There's some good people there
Not a whole lot now
People could use ear buds and cell phones for personal use Management did not see or care. The ones that worked had to Compensate for those that liked to play
Those i can at least have a decent chat not work related around my age.
Review from Operations Dept
What needs to change to make the company culture better?
The company culture is wonderful. However, the company neglects the complaints filled about store management which keeps the atmosphere of the store negative.
Be more diverse and train leaders to lead.
Sometimes it only take a minute to see how a person day is goin and their well being . They are more concerned about an order than the person mental state
Listen to what we say needs to change. We are the ones out here doing the work and taking the crap from your customers. Take care of your employees.
Review from Sales Dept
Better work ethics would go a long way
What did you like most about the interview process?
My boss at the time
after working there nothing. Do what you say you will do in the interview....I am working one day a week. Is that a job...a hobby ...a farce? you are a regular employee now. Here let's reward you with one day a week. It's corporates fault.
Review from Marketing Dept
They make me feel positive about the position and happy to see me
I received a lot of information about the job - the interviewer spoke way more than I did
Very nice, made me feel comfortable.
Review from Sales Dept
What would you improve about your company's interview process?
Clarify. And communicate the hours and demands of the job. Give good training
Everything. Clarify job duties and hours
There is no way to describe the interview with do many interruptions
not really a fair question been there a long time
I have nothing to add to this.
Review from Sales Dept
What makes you most happy at work?
Helping customers find what they are looking for
Interacting with different people and the same ones every other day
When I can focus on a project and get help after doing the project and fix it and know better what to do next time
Making a customer happy, being able to share savings tips and seeing thier faces when they learn they have Reward Dollars on thier Belk account!
Getting my department ship shape and making customers happy.
What's going wrong and how can it be improved?
nobody ever has clarity or stability in Belk's pricing strategy. It's confusing and changes almost on a daily basis
Lack of hours, non communication, lack of leadership, no set rules, and not followed.
Review from Sales Dept
Management, company culture, everything. Actually caring about your staff not just the HR and managers.
Not enough people on the floor to work. Most fitting rooms are now storage.
An inclusive work environment with training
What do you like best about your company?
The care about the community
Review from Sales Dept
Co workers
Review from Customer Support Dept
What would you most like to see improved at your company?
I would like to see more credit given to employees.
Review from Sales Dept