Health Care Service Corporation (HCSC) is the largest non-investor-owned health insurance company in the United States. HCSC offers a wide variety of health and life insurance products and related services, through its operating divisions and subsidiaries including Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas. The company provides dental, life and disability insurance coverage through Dearborn National. HCSC employs nearly 22,000 people and serves more than 15 million members.
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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Company Culture
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
Compensation
A+Happiness
A+Meetings
A+Perks & Benefits
A+Retention
A+Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Maurice Smith
77 /100
See More
Diversity at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Diverse employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC have rated Meetings, Team, and Happiness as the highest categories they have scored
Women at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC have rated Happiness, Team, and Perks And Benefits as the highest categories they have scored
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
36
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees are 36% more likely to recommend Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC as a great place to work
| 50% | Promoters |
|---|---|
| 36% | Passives |
| 14% | Detractors |
Working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
Working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is rated highly by 291 employees, across various culture dimensions. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees are most satisfied about Compensation, Happiness, and Meetings categories, putting Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Chicago. See below in detail how working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC was rated by employees.
Overall Company Culture at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
A+
Overall Company Culture at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is rated A+
Last updated a month ago
Top
5%
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Employee Reviews
Out of 181 Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employee reviews, 79% were positive. The remaining 21% were constructive reviews with the goal of helping Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC improve their work culture.
| Positive Reviews | 79% |
|---|---|
| Constructive Feedback | 21% |
Positive Reviews From Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Employees
- What did you like most about the interview process?Thoughtful questions to describe our strengths and weaknesses.
- What makes you most happy at work?Honesty and financial rewards which are most often withheld.
- What is most positive about the culture and environment at your company?We support each other as a team.
Constructive Feedback From Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Employees
- Why do you feel undervalued and what would make you feel better about your compensation?A willingness by upper management to take some pay reductions and spread the pay more equitable throughout HCSC. This includes COLA for inflation in addition to more generous performance reviews and fairer bonuses to recognize hard work.
- What does the leadership team need to get better at?Being honest and going to bat for better pay,bonuses and benefits.
- What does the leadership team need to get better at?Measurable metrics on reviews and promotions
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Company Information
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Company Overview
Health Care Service Corporation (HCSC) is the largest non-investor-owned health insurance company in the United States. HCSC offers a wide variety of health and life insurance products and related services, through its operating divisions and subsidiaries including Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas. The company provides dental, life and disability insurance coverage through Dearborn National. HCSC employs nearly 22,000 people and serves more than 15 million members.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC was founded in 1936 and its current CEO is Maurice Smith. Since its inception 90 years ago, Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC has grown to 10000 employees.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Mission, Vision & Values
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Mission & Values
HCSC enjoys a proud history of performance, based on an unwavering commitment to our purpose—to do everything in our power to stand with our members in sickness and in health®—and the opportunities afforded our employees have to make it real.
| Headquarter | 225 North Michigan Avenue Chicago, IL 60601 United States of America |
|---|---|
| Website | www.hcsc.com |
| Founding Date | 1936 |
| Company Status | Private |
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Competitors
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC competitors include Aflac, Humana, UnitedHealth Group, and Aetna. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Employees
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC has 10000 employees. 291 employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC have reviewed Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 291 Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC are extremely happy with their total compensation at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC are extremely happy with their team. 291 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC believe the environment at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is positive. Most Participants believe the pace of work at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is moderate. About 90% of the employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC work 8 hours or less.
Overall, the employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC have 3 meetings
Meetings
A Day in the Life
94% of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
86% of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
94% of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees call their work environment positive
Environment
Joining Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC - Employee Onboarding
The prevailing opinion from employees about joining Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is that the company was very prepared on their first day. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees concluded that their overall onboarding experience was positive. 83% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC KPIs and OKRs
At Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC 71% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC's KPIs and OKRs is essential for its success. Out of 19 Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 16 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC CEO & Leadership
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC CEO - Maurice Smith
77 /100
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC’s CEO Maurice Smith started in this role in 2020. Maurice’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Chicago. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC’s CEO is highly regarded especially by employees in the HR department, employees with the company for 5 to 10 Years, and Hispanic or Latino employees. However, employees with the company for 1 to 2 Years, employees identified with Other ethnicities, and employees in the Sales department have a less favorable view of the CEO and believe there is room for improvement. Compared to Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC’s competitors, Maurice Smith ranks right above UnitedHealth Group CEO Andrew Witty. Under Smith’s leadership, Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employee respondents are most happy about their Compensation and the company’s Happiness. Professional Development and Office Culture are two areas, according to respondents, where Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC could stand to see real improvement.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Leadership
The Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Executive Team is rated an “A” and led by CEO Maurice Smith, Vice President Sales & Marketing Dave Krupa, and Retired CFO Dan Glaser
Maurice Smith CEO / President
Maurice Smith serves as the CEO / President of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Dave Krupa Vice President Sales & Marketing
Dave Krupa serves as the Vice President Sales & Marketing of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Dan Glaser Retired CFO
Dan Glaser serves as the Retired CFO of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Rita Norton Executive Administration, CFO
Rita Norton serves as the Executive Administration, CFO of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
David Yoder Executive Director BCBSA Federal Employee Program Member Care and Benefits
David Yoder serves as the Executive Director BCBSA Federal Employee Program Member Care and Benefits of Blue Cross and... read more
Jim Britten Executive Director
Jim Britten serves as the Executive Director of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Sally Bleeks Managing Director
Sally Bleeks serves as the Managing Director of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Bill Igleheart Vice President
Bill Igleheart serves as the Vice President of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Salaries
How much does Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC pay?
How much do people at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is $118,346, or $56 per hour, while the estimated median salary is $99,864, or $48 per hour.
At Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC, the highest paid job is a Director of Engineering at $206,638 annually and the lowest is a Technical Support at $40,000 annually. Average Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC salaries by department include: Design at $97,026, Finance at $71,943, HR at $113,233, and Marketing at $126,260. Half of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC salaries are above $99,864.
238 employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC rank their Compensation in the Top 5% of similar sized companies in the US (based on 727 ratings) while 226 employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 242 ratings).
Salaries contributed from Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees include job titles like DevOps, Senior QA, Product Manager, and Senior UI/UX Designer. Comparably data has a total of 23 salary records from Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $59k | $59k | 1st Percentile |
17th Percentile $78k | $78k | 17th Percentile |
33rd Percentile $100k | $100k | 33rd Percentile |
50th Percentile $157k | $157k | 50th Percentile |
67th Percentile $217k | $217k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $277k | $277k | 100th Percentile |
$118,346*
Average Compensation
$99,864*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Salaries by City
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Salaries by Department
Explore Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Salaries
Diversity & Inclusion at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
Diverse employees at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC score the company 77/100 across various culture categories, placing Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC in the Top 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC PTO
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC's most important benefit besides Healthcare when ranked by employees, with 36% of employees saying it is the most important benefit. Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Careers
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Jobs
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Let Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Know You Want To Work There
Overview of Candidates Interested in Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC on Comparably
Candidates By Department
All Industries | 31% | |
|---|---|---|
IT | 13% | |
Operations | 10% | |
Design | 7% | |
Marketing | 6% | |
Other | 33% |
Candidates By Location
Chicago | 70% | |
|---|---|---|
Naperville | 2% | |
Lake City | 1% | |
Dallas | 1% | |
Tampa | 1% | |
Other | 24% |
Frequently Asked Questions regarding Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC
What is Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC address?
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC location is at 225 North Michigan Avenue
Who is the CEO of Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC?
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC CEO is Maurice Smith, their score by employees is 77
What is Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC eNPS?
The eNPS for Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is 36
What is the salary for General Counsel in Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC?
General Counsel average salary in the US is 176k
What are the salaries in the IT in Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC?
The average salaries for IT in Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC is 114k
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