Books A Million – Overall unhealthy and bad environment. It is a self sabotaging company. | Comparably

Books A Million – Overall unhealthy and bad environment. It is a self sabotaging company.

Books A Million Claimed Company
Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
EMPLOYEE
PARTICIPANTS
120
TOTAL
RATINGS
1363
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Overall unhealthy and bad environment. It is a self sabotaging company.

What do your coworkers need to improve and how could you work together better?

It was a terrible environment to work in.

What would you improve about your company's interview process?

it all depends on who interviews you. So its not a standardized process.

What's going wrong and how can it be improved?

See the before mentioned comments about building relationships with our customers and employees. Don't be like gamestop.

What does the leadership team need to get better at?

This company was terrible to work for. It focused so hard on pushing discount cards off on people that they had to buy mind you and demanding its employees meet a certain goal that was unreasonable.

What needs to change to make the company culture better?

The company needs to become more customer minded. We build relationships with these people and get them to come back time and again. Forcing employees to exploit this relationship by making people force a gamestop type tactic on the customers is embarassing.

Why do you feel undervalued and what would make you feel better about your compensation?

I worked my butt off for this company and it was a terrible experience. Where i was doing a manager job but not being paid for it as well as being forced to sell my customers a discount card that I knew would not benefit them or I wouldn't have a job.

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