Books A Million – It was a "GREAT" experience. I wish I could have remained at the store. I LOVE BOOKS!!!! I LOVE TO READ | Comparably

Books A Million – It was a "GREAT" experience. I wish I could have remained at the store. I LOVE BOOKS!!!! I LOVE TO READ

Books A Million Claimed Company
Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more
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It was a "GREAT" experience. I wish I could have remained at the store. I LOVE BOOKS!!!! I LOVE TO READ

What is the best part about your compensation package?

For a Part-time position, the package is good

What is most positive about the culture and environment at your company?

The "smiles" and willingness to help. A "welcoming" atmosphere, Going the "extra-mile" to achieve customer satisfaction.

What are some of the best things about your team?

Making the customer feel that his or her needs at the store are MOST important and their willingness to help each other

What makes you most happy at work?

Helping customers locate books within the store, or order on-line. Talking with customers about authors of books, or about a book that we both found interesting, helpful, or amusing. Helping in the Children's section. I would love to have a children's read-a-loud session in the Store.

What do you like best about the leadership team?

The Leadership Team was young and optimistic. Unfortunately, for me, no one told me when I was hired that as a customer service worker, I would have to clean the restrooms. I am a 65-year-old-retired-teacher. With COVID-19 raging, I couldn't clean the restrooms so I was let go after two weeks.

What did you like most about the interview process?

The "welcoming" spirit of the interviewer. She made me feel comfortable. She explained that if hired I would be a "Greeter" and customer service representative. However, she did not tell me that I would have to clean the restrooms at closing. If I had been told this I would not have taken the job.

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