EMPLOYEE
PARTICIPANTS
49
TOTAL
RATINGS
511

Charlotte Russe Competitors

Charlotte Russe competitors include H & M Hennes & Mauritz, American Eagle Outfitters, Forever 21 and Rue21. Charlotte Russe ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Charlotte Russe compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
2nd
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

Charlotte Russe Competitors at a Glance

Product Quality Score Comparison

Charlotte Russe Ranks 5th in Product Quality Score

48 Customers rate Charlotte Russe's Product Quality Score a 2.1/5, which ranks it 5th against its competitors, below H & M Hennes & Mauritz.

  1. 1st
    American Eagle Outfitters
    4.2 / 5
  2. 2nd
    Rue21
    4 / 5
  3. 3rd
    Forever 21
    3.4 / 5
  4. 4th
    H & M Hennes & Mauritz
    2.5 / 5
  5. 5th
    Charlotte Russe
    2.1 / 5
NPS Comparison

Charlotte Russe Ranks 4th in Net Promoter Score

48 Customers rate Charlotte Russe's Net Promoter Score a -58, which ranks it 4th against its competitors, below Forever 21. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Charlotte Russe to a friend?”.

  1. 1st
    American Eagle Outfitters
    49
  2. 2nd
    Rue21
    20
  3. 3rd
    Forever 21
    -7
  4. 4th
    Charlotte Russe
    -58
Pricing Score Comparison

Charlotte Russe Ranks 4th in Pricing Score

42 Customers rate Charlotte Russe's Pricing Score a 2/5, which ranks it 4th against its competitors, below Forever 21.

  1. 1st
    American Eagle Outfitters
    3.9 / 5
  2. 2nd
    Rue21
    3.8 / 5
  3. 3rd
    Forever 21
    3.3 / 5
  4. 4th
    Charlotte Russe
    2 / 5
Customer Service Comparison

Charlotte Russe Ranks 4th in Customer Service

37 Customers rate Charlotte Russe's Customer Service a 1.8/5, which ranks it 4th against its competitors, below Forever 21.

  1. 1st
    American Eagle Outfitters
    4.1 / 5
  2. 2nd
    Rue21
    4 / 5
  3. 3rd
    Forever 21
    3.3 / 5
  4. 4th
    Charlotte Russe
    1.8 / 5
Overall Culture Score Comparison

Charlotte Russe Ranks 5th in Overall Culture Score

49 Employees rate Charlotte Russe's Overall Culture a 56/100, which ranks it 5th against its competitors, below Rue21. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    H & M Hennes & Mauritz
    87 / 100
  2. 2nd
    American Eagle Outfitters
    69 / 100
  3. 3rd
    Forever 21
    58 / 100
  4. 4th
    Rue21
    57 / 100
  5. 5th
    Charlotte Russe
    56 / 100
eNPS Comparison

Charlotte Russe Ranks 4th in Employee Net Promoter Score

42 Employees rate Charlotte Russe's Employee Net Promoter Score a -46, which ranks it 4th against its competitors, below Forever 21. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Charlotte Russe to a friend?”.

  1. 1st
    American Eagle Outfitters
    -2
  2. 2nd
    Rue21
    -21
  3. 3rd
    Forever 21
    -42
  4. 4th
    Charlotte Russe
    -46
Gender Score Comparison
Not Enough Ratings To Rank Charlotte Russe
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Diversity Score Comparison

Charlotte Russe Ranks 2nd in Diversity Score

14 Employees rate Charlotte Russe's Diversity Score a 62/100, which ranks it 2nd against its competitors, below American Eagle Outfitters. The Diversity Score tracks how positively diverse employees rate their experience at Charlotte Russe.

  1. 1st
    American Eagle Outfitters
    74 / 100
  2. 2nd
    Charlotte Russe
    62 / 100
  3. 3rd
    Forever 21
    61 / 100
  4. 4th
    Rue21
    53 / 100

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