Competitors:

H & M Hennes & Mauritz

American Eagle Outfitters

Rue21

Forever 21

Charlotte Russe

Charlotte Russe is a clothing retail chain store in the United States, headquartered in San Diego, California. read more

EMPLOYEE PARTICIPANTS: 139

TOTAL RATINGS: 1119

CEO: Jenny Ming

Charlotte Russe Company Culture

Charlotte Russe Culture

This score is derived from employee ratings & reviews

2.4/5

Charlotte Russe's Overall Culture is rated D-

Top Rated Culture Dimensions

Environment

Gender

C-

Diversity

C-

CEO Rating

D-

Executive Team

D-

Charlotte Russe CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Jenny Ming

50 /100

Diversity at Charlotte Russe

Bottom 30%Bottom 30% of Similar Size Companies on Comparably

C-

Diverse employees at Charlotte Russe have rated Environment, Manager, and Work Culture as the highest categories they have scored

Women at Charlotte Russe

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

C-

Women at Charlotte Russe have rated Environment, Work Culture, and Team as the highest categories they have scored

Charlotte Russe eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-65

Charlotte Russe employees are -65% more likely to recommend Charlotte Russe as a great place to work

15%	Promoters
5%	Passives
80%	Detractors

Working at Charlotte Russe

Working at Charlotte Russe is rated below average by 139 employees, across various culture dimensions. Charlotte Russe employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Charlotte Russe’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in San Francisco. See below in detail how working at Charlotte Russe was rated by employees.

Overall Company Culture at Charlotte Russe

D-

Overall Company Culture at Charlotte Russe is rated D-

Last updated 8 days ago

Bottom

10%

Charlotte Russe ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 139 Employees

View Results

100

Summary	Department	Score
Sales 61	Sales	61
Marketing 59	Marketing	59
Customer Success 43	Customer Success	43

Charlotte Russe Employee Reviews

Out of 97 Charlotte Russe employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Charlotte Russe improve their work culture.

67%

33%

Positive Reviews	67%
Constructive Feedback	33%

Positive Reviews From Charlotte Russe Employees

What is most positive about the culture and environment at your company?
I like helping customers find things and love working with the people it's management thats the problem
Anonymous Review
What makes you most happy at work?
Sales and customer service making new layout s
Anonymous Review
What are some of the best things about your team?
We try to do our best and it is not recognized
Anonymous Review

Constructive Feedback From Charlotte Russe Employees

What's going wrong and how can it be improved?
Just being more postive towards the customers and put them first
Anonymous Review
What would you improve about your company's interview process?
The woman that interviewed me, made me go in the middle of the store for an interview on top of a clothing pile she basically just interviewed me in the middle of the store like not even at the register area or in the back like you're supposed to do
Anonymous Review
What needs to change to make the company culture better?
A better leader and management
Anonymous Review

Charlotte Russe Company Information

Charlotte Russe Company Overview

Charlotte Russe is a clothing retail chain store in the United States, headquartered in San Diego, California.

Charlotte Russe Mission, Vision & Values

Charlotte Russe Mission & Values

To empower young women to be their TRUE SELF by celebrating a diverse, body-positive female, with affordable fashion that fits!

Charlotte Russe Mission, Vision & Values

Headquarter	San Francisco, CA United States of America
Website	www.charlotterusse.com/
Founding Date	1975
Tel	(858)587-1500
Company Status	Private

Charlotte Russe Competitors

Charlotte Russe competitors include H & M Hennes & Mauritz, American Eagle Outfitters, Rue21, and Forever 21. Charlotte Russe ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Charlotte Russe compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Charlotte Russe Competitors

Charlotte Russe Employees

139 employees at Charlotte Russe have reviewed Charlotte Russe across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.

Overall, the 139 Charlotte Russe employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Charlotte Russe are mostly dissatisfied with their total compensation at Charlotte Russe, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Charlotte Russe are mostly dissatisfied with their team. 139 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Charlotte Russe are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Charlotte Russe believe the environment at Charlotte Russe is negative. Most Participants believe the pace of work at Charlotte Russe is moderate. About 89% of the employees at Charlotte Russe work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Charlotte Russe are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Charlotte Russe - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Charlotte Russe Employee Onboarding

Charlotte Russe KPIs and OKRs

At this moment no Charlotte Russe employees have provided insight into whether or not they clearly understand Charlotte Russe's KPIs and OKRs.

Answer	Percent
Yes	0%
No	100%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	0%

Are the KPIs/OKRs for your department clear?

Charlotte Russe KPIs & OKRs

Charlotte Russe CEO & Leadership

Charlotte Russe CEO - Jenny Ming

50 /100

Jenny’s approval rate is lower compared to CEOs at similar sized companies, putting Jenny in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Jenny Ming’s employees rank Charlotte Russe in the Bottom 45% for Environment, in the Bottom 10% for Executive Team, and in the Bottom 10% for Leadership. Ming is generally unpopular with Charlotte Russe employees, but ranks especially low with Caucasian employees, and by employees in the Marketing department and employees identified with Other ethnicities. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Charlotte Russe’s competitors, Jenny Ming ranks below both Forever 21 CEO Winnie Park and Rue21 CEO Laurie J. Van Brunt.

Charlotte Russe Leadership

The Charlotte Russe Executive Team is rated a “D-” and led by CEO Jenny Ming, SVP & CTO Sridhar Nallani, and Sr VP- RE and Construction Jay Lepselter

Explore Charlotte Russe Leadership Team

Charlotte Russe Salaries

How much does Charlotte Russe pay?

How much do people at Charlotte Russe get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Charlotte Russe is $116,746, or $56 per hour, while the estimated median salary is $130,605, or $62 per hour.

At Charlotte Russe, the highest paid job is a Group Engineering Manager at $248,618 annually and the lowest is a Sales Associate at $30,000 annually. Average Charlotte Russe salaries by department include: Operations at $109,388, Sales at $198,035, Marketing at $108,545, and Customer Support at $48,652. Half of Charlotte Russe salaries are above $130,605.

57 employees at Charlotte Russe rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 167 ratings) while 53 employees at Charlotte Russe rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 54 ratings).

Salaries contributed from Charlotte Russe employees include job titles like QA and Sales Associate. Comparably data has a total of 3 salary records from Charlotte Russe employees.

Last updated months ago.

Charlotte Russe Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $62k	$62k	1st Percentile
17th Percentile $96k	$96k	17th Percentile
33rd Percentile $122k	$122k	33rd Percentile
50th Percentile $191k	$191k	50th Percentile
67th Percentile $249k	$249k	67th Percentile
83rd Percentile $312k	$312k	83rd Percentile
100th Percentile $318k	$318k	100th Percentile

$116,746^*

Average Compensation

$130,605^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Charlotte Russe Salaries by City

Charlotte Russe Salaries by Department

Explore Charlotte Russe Salaries

Diversity & Inclusion at Charlotte Russe

Diverse employees at Charlotte Russe score the company 60/100 across various culture categories, placing Charlotte Russe in the Bottom 30% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Charlotte Russe across various culture dimensions.

Ranked Culture the Highest

Women 61/100

Department - Sales

Men N/A/100

Diverse Employees 60/100

Department - Sales

Ranked Culture the Lowest

Women 43/100

Department - Customer Success

Men N/A/100

Diverse Employees 43/100

Department - Customer Success

Explore Charlotte Russe Diversity & Inclusion

Charlotte Russe Perks & Benefits

Health & Wellness

Dental Insurance
Health Insurance

Explore Charlotte Russe Perks and Benefits

Charlotte Russe PTO

Charlotte Russe's PTO and Vacation policy typically gives 0-10 days off a year. Charlotte Russe's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	0%
Vacation Policy	0%
Office Meals	0%
401k Contribution	0%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	0%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	0%
$1000 -$1500/mo	0%
$500 -$1000/mo	0%
Less than $500/mo	100%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Charlotte Russe PTO Policy

Charlotte Russe Careers

Charlotte Russe Jobs

No Recent Jobs found for Charlotte Russe on Comparably

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Let Charlotte Russe Know You Want To Work There

Overview of Candidates Interested in Charlotte Russe on Comparably

Candidates By Department

	Marketing	33%
	Executive	33%
	All Industries	33%

Candidates By Location

	San Francisco	33%
	Washington	33%
	Rohnert Park	33%

Frequently Asked Questions regarding Charlotte Russe

Who is the CEO of Charlotte Russe?

Charlotte Russe CEO is Jenny Ming, their score by employees is 50

What is Charlotte Russe eNPS?

The eNPS for Charlotte Russe is -65

What is the salary for Sales Engineer in Charlotte Russe?

Sales Engineer average salary in the US is 180k

What are the salaries in the Customer Support in Charlotte Russe?

The average salaries for Customer Support in Charlotte Russe is 49k

Who are Charlotte Russe competitors?

Charlotte Russe main competitors are H & M Hennes & Mauritz, American Eagle Outfitters, Rue21, Forever 21

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