Cinemark USA Outlook Employee Reviews | Comparably
Cinemark USA Claimed Company
Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 514 theatres and 5,812 screens in the U.S. and Latin America as of June 30, 2023. • Our circuit is the third largest in the U.S. with 315 theatres and 4,370 screens in 42 states. • We ranked either #1 or #2 by box office revenues in 80% of our top 25 markets. • We are one of the most geographically diverse circuits in Latin America with 199 theatres and 1,442 screens in 14 countries. • We had a presence in 15 of the top 20 metropolitan cities in South America read more
EMPLOYEE
PARTICIPANTS
277
TOTAL
RATINGS
2391
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Cinemark USA Outlook Employee Reviews

What makes you most happy at work?

To come to work and have a happy staff teady to go when the clock hits go time

My coworkers and the regulars felt like a actual family, dull days where always rare

Nothing makes me happy at work anymore.

All of my coworkers and managers

The thing I like the most about Cinemark is my coworker. They make work fun.

My coworkers and helping customers.

to see the excitement of kids coming in for an anticipated films !

Review from Sales Dept

seeing my friends is the only upside I have at work.

Getting the job done fast and efficiently.

Review from Customer Support Dept

Being an assistant manager and having certain responsibilities

Review from Sales Dept

The smiles on customers faces when they are satisfied

Review from Sales Dept

Knowing that my job isn't so hard.

Review from Customer Support Dept

The perks: free movies and posters!

Review from Sales Dept

Interact with co-workers to solve company issues I love what I do

Good customers who make the day go by quickly

Review from Operations Dept

Seeing my favorite coworkers and getting paid.

Review from Operations Dept

I enjoy working and helping customers

What's going wrong and how can it be improved?

Managers need to be neutral about open conversations we have as a group instead of singling then out and blaming them for things instead of coming to a conclusion to resolve the issues.

Cleanliness. Quality of tools (brooms, dustpans, card readers, etc.)

Anyone who doesn’t exhibit pure anxiety while running around completing tasks isn’t committed enough. It’s an absurd standard. This is supposed to be a fun job, but all we hear about

Review from Operations Dept

Cinemark needs to focus on the staff members rather then higher ups. Staff needs to start being treated with respect, and either get higher wages, or get much better benefits. Start enforcing all policies with little to no exceptions

Review from Sales Dept

Everything’s is wrong, Cinemark needs too much improvement to name from managers on do

Review from Sales Dept

What do you like best about your company?

I enjoy the fact that I can get a discount on food.

What would you most like to see improved at your company?

I would like to see the company actually take the worker's perspective into consideration when making decisions.

Review Sentiment at Cinemark USA

69
69%
31
31%

About Cinemark USA's Outlook

D
58/100

Where This Score Ranks Cinemark USA's Outlook

BOTTOM
20%

In the Bottom 20% of 1226 similar size companies on Comparably

BOTTOM
25%

In the Bottom 25% of 108 companies in Dallas

3rd

3rd place versus 3 competitors rated on Comparably

Cinemark USA's Outlook is scored a D by 452 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Cinemark USA's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Cinemark USA's overall culture sentiment. Use the filters below to understand Cinemark USA employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Experience - 3 to 6 Years
    +13%
  • Ethnicity - Hispanic or Latino
    +11%
  • Experience - 1 to 3 Years
    +11%

Rate Outlook the Lowest

  • Experience - 6 to 10 Years
    -16%
  • Department - Customer Support
    -5%
  • Experience - Entry Level
    -1%

How Cinemark USA's Outlook Score is Calculated

FILTER RATINGS BY

Results from 272 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

52
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic13%
Good43%
Neutral31%
Bad9%
Terrible4%
How do your customers perceive your company?
AnswerPercent
Yes52%
No48%
Are you typically excited about going to work each day?
×
Rate your company