Cinemark USA Employee Reviews | Comparably
Cinemark USA Claimed Company
Headquartered in Plano, TX, Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 514 theatres and 5,812 screens in the U.S. and Latin America as of June 30, 2023. • Our circuit is the third largest in the U.S. with 315 theatres and 4,370 screens in 42 states. • We ranked either #1 or #2 by box office revenues in 80% of our top 25 markets. • We are one of the most geographically diverse circuits in Latin America with 199 theatres and 1,442 screens in 14 countries. • We had a presence in 15 of the top 20 metropolitan cities in South America read more
EMPLOYEE
PARTICIPANTS
280
TOTAL
RATINGS
2420
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Cinemark USA Employee Reviews

Out of 201 Cinemark USA employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Cinemark USA improve their work culture. The Customer Support team, with 75% positive reviews, reports the best experience at Cinemark USA compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I loce the majority of them but I dont get into the clicks within management I stay to myself

They talk down to me

The manager team in the Oak Ridge Cinemark where some of the most nicest, most encouraging people I've ever met. They made sure to tell me when i was doing well with customers and always took care of me when ever i needed to schedule time off. Genuinely the best bosses I've ever had

They are helpful toward employees

They are great at handling customer complaints

What is the best part about your compensation package?

Compensation Reviews

They pay well and have a good 401k

Free movies whenever I want

Free movies and 50% off of food and drinks

The best part is seeing movies for free.

All employees are allowed to watch free movies at our location.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Hardeorking coworkers and show more effort than most of the management team

We all work as a team

we care and know our jobs

We're very efficient during rushes

We all get along and know how to work together

What is most positive about the culture and environment at your company?

Environment Reviews

We try to lift each other up espcially during big movie releases.

Me and a few other managers believe in the company and regardless to the things going on we oush foe the best out of everyone even though were not respected for it

I always wanted to do my best because it rarely felt like work. If you love the overall vibe of cinema, you'll like working at a movie theater

Its like beingbwith friends except the management team gossips like hugh schoolers

Customers can be great to conversate with

What did you like most about the interview process?

Interviews Reviews

Getting to know my senior management team

How quick and professional it was. My interviewer told me that they specifically look for people with artsy hobbies, so if that's your thing bring it up.

Good questions are asked and HR makes you feel comfortable

It's was a quick interaction

The person who did my interview was really friendly and casual.

What makes you most happy at work?

Outlook Reviews

To see the smiles on the guest when I make their days when i make their preferred snack.

To come to work and have a happy staff teady to go when the clock hits go time

My coworkers and the regulars felt like a actual family, dull days where always rare

Nothing makes me happy at work anymore.

All of my coworkers and managers

What do you like best about your company?

Outlook Reviews

I enjoy the fact that I can get a discount on food.

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