Citi Trends Competitors | Comparably
Comparably
Citi Trends
Citi Trends is a value-priced retailer of urban fashion apparel, shoes, accessories and home d cor for the entire family. read more
EMPLOYEE
PARTICIPANTS
310
TOTAL
RATINGS
2534

Citi Trends Competitors

Citi Trends competitors include Burlington Industries, J.Jill, New York & Company, Rainbow and Rue21. Citi Trends ranks 2nd in CEO Score on Comparably vs its competitors. See below how Citi Trends compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
4th
Product Quality
5th
NPS Rank
4th
Pricing Rank
3rd
Customer Service
5th

See Citi Trends Culture vs Competitors:

Citi Trends Competitors
RankCompanyScore
1Burlington Industries67
2J.Jill65
3New York & Company64
4Rainbow63
5Rue2155
6Citi Trends55

Citi Trends Competitors at a Glance

CEO Ratings Comparison

Citi Trends' CEO Score Ranks 2nd

244 Employees at Citi Trends rate Bruce Smit a 60 out of 100, which ranks them 2nd below Rue21 CEO,Laurie J. Van Brunt. Last rating was 2 days ago.

  1. 1st
    Laurie J. Van Brunt Rue21 CEO
    Laurie J. Van Brunt
    Rue21
    60
    out of 100

    410 Employees at Rue21 rate Laurie J. Van Brunt a 60 out of 100, which ranks them 1st out of Citi Trends' competitors. Last rating was months ago.

  2. 2nd
    Bruce Smit Citi Trends' CEO
    Bruce Smit
    Citi Trends
    60
    out of 100
  3. 3rd
    Gregory Scott New York & Company's CEO
    Gregory Scott
    New York & Company
    58
    out of 100

    14 Employees at New York & Company rate Gregory Scott a 58 out of 100, which ranks them 3rd out of Citi Trends' competitors. Last rating was months ago.

  4. 4th
    Paula Bennett J.Jill's CEO
    Paula Bennett
    J.Jill
    56
    out of 100

    30 Employees at J.Jill rate Paula Bennett a 56 out of 100, which ranks them 4th out of Citi Trends' competitors. Last rating was 22 days ago.

  5. 5th
    Rainbow's CEO
    Rainbow
    54
    out of 100

    21 Employees at Rainbow rate a 54 out of 100, which ranks them 5th out of Citi Trends' competitors. Last rating was months ago.

  6. 6th
    Burlington Industries' CEO
    Burlington Industries
    42
    out of 100

    5 Employees at Burlington Industries rate a 42 out of 100, which ranks them 6th out of Citi Trends' competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Laurie J. Van BruntRue2160
2Bruce SmitCiti Trends60
3Gregory ScottNew York & Company58
4Paula BennettJ.Jill56
5Rainbow54
6Burlington Industries42
Product Quality Score Comparison

Citi Trends Ranks 5th in Product Quality Score

55 Customers rate Citi Trends' Product Quality Score a 2.9/5, which ranks it 5th against its competitors, below Rainbow.

  1. 1st
    Burlington Industries
    4 / 5
  2. 2nd
    J.Jill
    3.6 / 5
  3. 3rd
    Rue21
    3.5 / 5
  4. 4th
    Rainbow
    3.1 / 5
  5. 5th
    Citi Trends
    2.9 / 5
  6. 6th
    New York & Company
    1.6 / 5
Product Quality Score Comparison
RankCompany Score
1Burlington Industries80
2J.Jill73
3Rue2170
4Rainbow63
5Citi Trends59
6New York & Company32
NPS Comparison

Citi Trends Ranks 4th in Net Promoter Score

64 Customers rate Citi Trends' Net Promoter Score a -32, which ranks it 4th against its competitors, below J.Jill. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Citi Trends to a friend?”.

  1. 1st
    Rainbow
    20
  2. 2nd
    Rue21
    6
  3. 3rd
    J.Jill
    -16
  4. 4th
    Citi Trends
    -32
  5. 5th
    Burlington Industries
    -50
  6. 6th
    New York & Company
    -87
NPS Comparison
RankCompany Score
1Rainbow20
2Rue216
3J.Jill-16
4Citi Trends-32
5Burlington Industries-50
6New York & Company-87
Pricing Score Comparison

Citi Trends Ranks 3rd in Pricing Score

52 Customers rate Citi Trends' Pricing Score a 3/5, which ranks it 3rd against its competitors, below Rue21.

  1. 1st
    J.Jill
    3.4 / 5
  2. 2nd
    Rue21
    3.3 / 5
  3. 3rd
    Citi Trends
    3 / 5
  4. 4th
    Burlington Industries
    3 / 5
  5. 5th
    Rainbow
    2.9 / 5
  6. 6th
    New York & Company
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1J.Jill69
2Rue2167
3Citi Trends61
4Burlington Industries60
5Rainbow58
6New York & Company35
Customer Service Comparison

Citi Trends Ranks 5th in Customer Service

49 Customers rate Citi Trends' Customer Service a 2.7/5, which ranks it 5th against its competitors, below Rainbow.

  1. 1st
    Rue21
    3.5 / 5
  2. 2nd
    Burlington Industries
    3.5 / 5
  3. 3rd
    J.Jill
    3.3 / 5
  4. 4th
    Rainbow
    3 / 5
  5. 5th
    Citi Trends
    2.7 / 5
  6. 6th
    New York & Company
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Rue2171
2Burlington Industries70
3J.Jill66
4Rainbow61
5Citi Trends54
6New York & Company21
Overall Culture Score Comparison

Citi Trends Ranks 6th in Overall Culture Score

310 Employees rate Citi Trends' Overall Culture a 55/100, which ranks it 6th against its competitors, below Rue21. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Burlington Industries
    67 / 100
  2. 2nd
    J.Jill
    65 / 100
  3. 3rd
    New York & Company
    64 / 100
  4. 4th
    Rainbow
    63 / 100
  5. 5th
    Rue21
    55 / 100
  6. 6th
    Citi Trends
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Burlington Industries67
2J.Jill65
3New York & Company64
4Rainbow63
5Rue2155
6Citi Trends55
eNPS Comparison

Citi Trends Ranks 4th in Employee Net Promoter Score

258 Employees rate Citi Trends' Employee Net Promoter Score a -35, which ranks it 4th against its competitors, below Rue21. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Citi Trends to a friend?”.

  1. 1st
    J.Jill
    -17
  2. 2nd
    Burlington Industries
    -20
  3. 3rd
    Rue21
    -34
  4. 4th
    Citi Trends
    -35
  5. 5th
    New York & Company
    -43
  6. 6th
    Rainbow
    -47
eNPS Comparison
RankCompany eNPS
1J.Jill-17
2Burlington Industries-20
3Rue21-34
4Citi Trends-35
5New York & Company-43
6Rainbow-47
Gender Score Comparison

Citi Trends Ranks 4th in Gender Score

48 Employees rate Citi Trends' Gender Score a 54/100, which ranks it 4th against its competitors, below Rue21. The Gender Score tracks how positively women rate their experience at Citi Trends.

  1. 1st
    Rainbow
    63 / 100
  2. 2nd
    New York & Company
    61 / 100
  3. 3rd
    Rue21
    57 / 100
  4. 4th
    Citi Trends
    54 / 100
  5. 5th
    J.Jill
    52 / 100
Gender Score Comparison
RankCompany Score
1Rainbow63
2New York & Company61
3Rue2157
4Citi Trends54
5J.Jill52
Diversity Score Comparison

Citi Trends Ranks 4th in Diversity Score

45 Employees rate Citi Trends' Diversity Score a 53/100, which ranks it 4th against its competitors, below Rue21. The Diversity Score tracks how positively diverse employees rate their experience at Citi Trends.

  1. 1st
    Burlington Industries
    68 / 100
  2. 2nd
    Rainbow
    62 / 100
  3. 3rd
    Rue21
    54 / 100
  4. 4th
    Citi Trends
    53 / 100
Diversity Score Comparison
RankCompany Score
1Burlington Industries68
2Rainbow62
3Rue2154
4Citi Trends53

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