Citi Trends Culture | Comparably
Citi Trends is a value-priced retailer of urban fashion apparel, shoes, accessories and home d cor for the entire family. read more
EMPLOYEE
PARTICIPANTS
311
TOTAL
RATINGS
2561

Citi Trends Company Culture

Citi Trends Culture

This score is derived from employee ratings & reviews
2.5/5
Citi Trends' Overall Culture is rated D

Top Rated Culture Dimensions

Citi Trends CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Bruce Smit Citi Trends' CEO
Bruce Smit
60 /100

Diversity at Citi Trends

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Citi Trends have rated Team, Environment, and Manager as the highest categories they have scored

Women at Citi Trends

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Citi Trends have rated Environment, Team, and CEO Rating as the highest categories they have scored

Citi Trends eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

Citi Trends employees are -35% more likely to recommend Citi Trends as a great place to work

27%Promoters
11%Passives
62%Detractors

Working at Citi Trends

Working at Citi Trends is rated below average by 311 employees, across various culture dimensions. Citi Trends employees rate CEO Rating highest among all categories, and think that Perks And Benefits and Compensation have the most room for improvement, putting Citi Trends’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Savannah, GA. See below in detail how working at Citi Trends was rated by employees.

Overall Company Culture at Citi Trends

D

Overall Company Culture at Citi Trends is rated D

Last updated 4 days ago

Bottom
15%

Citi Trends ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 311 Employees

View Results
0
20
40
60
80
100
Sales
51
Sales51
Design
49
Design49
Customer Support
41
Customer Support41

Citi Trends Employee Reviews

Out of 258 Citi Trends employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Citi Trends improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Citi Trends Employees

  • What did you like most about the interview process?
    It was easy and went smoothly. I was pretty much hired on the spot.
  • What is most positive about the culture and environment at your company?
    The customers were the best and showed much appreciation
  • What makes you most happy at work?
    Knowing that I am handling my business

Constructive Feedback From Citi Trends Employees

  • What do your coworkers need to improve and how could you work together better?
    Get more hours and team members
  • What do your coworkers need to improve and how could you work together better?
    Better people skills and work skills
  • What would you improve about your company's interview process?
    Start over from scratch and bring better workers and security because the theft is high

Citi Trends Company Information

Citi Trends Company Overview

Citi Trends is a value-priced retailer of urban fashion apparel, shoes, accessories and home d cor for the entire family.

Citi Trends Mission, Vision & Values

Citi Trends Mission & Values

Our goal is to provide merchandise at discounts to department and specialty stores’ regular prices of 20% to 70%. Citi Trends’ buyers source merchandise from over 1,800 vendors to deliver quality fashion product at outstanding value for our customers. In May 2005, Citi Trends became a publicly traded company on the Nasdaq exchange with the symbol CTRN.

HeadquarterSavannah, GA
United States of America
Websitewww.cititrends.com/
Founding Date1946
Tel912-236-1561
Company StatusPublic
StockCTRN

Citi Trends Competitors

Citi Trends competitors include Burlington Industries, J.Jill, New York & Company, and Rainbow. Citi Trends ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Citi Trends compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Burlington Industries' Logo
    Burlington Industries
    3.4/5
  2. #2
    J.Jill's Logo
    J.Jill
    3.2/5
  3. #3
    New York & Company's Logo
    New York & Company
    2.9/5
  4. #4
    Rainbow's Logo
    Rainbow
    2.9/5
  5. #5
    Citi Trends' Logo
    Citi Trends
    2.5/5
A Day in the Life
A Day in the Life
Citi Trends employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Citi Trends report the work pace is moderate
Work Pace
A Day in the Life
65% of Citi Trends employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Citi Trends employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Citi Trends employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Citi Trends employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of Citi Trends employees call their work environment negative
Environment

Citi Trends Employees

311 employees at Citi Trends have reviewed Citi Trends across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 311 Citi Trends employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Citi Trends are mostly dissatisfied with their total compensation at Citi Trends, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Citi Trends are not very pleased with their team. 311 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Citi Trends are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Citi Trends believe the environment at Citi Trends is negative. Most Participants believe the pace of work at Citi Trends is moderate. About 63% of the employees at Citi Trends work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Citi Trends are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Citi Trends - Employee Onboarding

The prevailing opinion from Comparably users in Savannah, GA about their company is that it was somewhat prepared on their first day. Savannah, GA employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Citi Trends KPIs and OKRs

At Citi Trends 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Citi Trends' KPIs and OKRs is essential for its success. Out of 4 Citi Trends employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Citi Trends CEO & Leadership

Citi Trends CEO - Bruce Smit

Bruce Smit Citi Trends' CEO
60 /100

Citi Trends’s CEO Bruce Smit started in this role in 2017. Bruce’s approval rate is lower compared to CEOs at similar sized companies, putting Bruce in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to CEOs of all other companies in Savannah, GA. Bruce Smit’s employees rank Citi Trends in the Bottom 25% for Environment, in the Bottom 25% for Meetings, and in the Bottom 25% for Professional Development. Smit is generally unpopular with Citi Trends employees, but ranks especially low with Male employees, and by employees identified with Other ethnicities and employees with Entry Level experience. However, Caucasian employees have a slightly more favorable view of the CEO.

Citi Trends Leadership

The Citi Trends Executive Team is rated a “D” and led by CEO Bruce Smit, Executive Chairman R. Edward Anderson, and Senior Vice President of Supply Chain Charles D. Crowell

  • Bruce Smit  CEO / President

    Bruce Smit CEO / President

    Bruce Smit serves as the CEO / President of Citi Trends.

  • R. Edward Anderson Executive Chairman

    Mr. R. Edward Anderson, also known as Ed, served as the Chief Executive Officer of Citi Trends from January 2012 to... read more

  • Charles D. Crowell Senior Vice President of Supply Chain

    Mr. Charles D. Crowell has been Senior Vice President of Supply Chain at Citi Trends, Inc. since April 2011. From 2004... read more

  • James A. Dunn Senior Vice President of Store Operations

    Mr. James A. Dunn has been Senior Vice President of Store Operations at Citi Trends, Inc. since April 2006. Mr. Dunn... read more

  • Christina Short Senior Vice President, General Merchandise Manager

    Christina Short serves as the Senior Vice President, General Merchandise Manager of Citi Trends. Christina started at... read more

  • Tony Dargan Regional Vice President

    Tony Dargan serves as the Regional Vice President of Citi Trends. Tony started at Citi Trends in Dec of 2016. Tony... read more

  • Sonya Wilson Regional VP

    Sonya Wilson serves as the Regional VP of Citi Trends. Sonya currently resides in the Tallahassee, Florida Area.

  • Chuck Strickland Regional VP Citi Trends

    Chuck Strickland serves as the Regional VP Citi Trends of Citi Trends. Chuck currently resides in the Greater Atlanta... read more

  • Drex Crowell Senior Vice President Suppy Chain

    Drex Crowell serves as the Senior Vice President Suppy Chain of Citi Trends. Drex currently resides in the Savannah,... read more

Citi Trends Salaries

How much does Citi Trends pay?

How much do people at Citi Trends get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Citi Trends is $121,770, or $58 per hour, while the estimated median salary is $120,192, or $57 per hour.

At Citi Trends, the highest paid job is a Director of Sales at $222,853 annually and the lowest is a CS Rep at $45,001 annually. Average Citi Trends salaries by department include: Legal at $157,823, Finance at $85,157, Design at $115,504, and Marketing at $107,354. Half of Citi Trends salaries are above $120,192.

139 employees at Citi Trends rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 407 ratings) while 132 employees at Citi Trends rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 134 ratings).

Salaries contributed from Citi Trends employees include job titles like Developer and Sales Associate. Comparably data has a total of 1 salary records from Citi Trends employees.

Last updated 5 days ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$121,770*
Average Compensation
$120,192*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Citi Trends Salaries by City

Citi Trends Salaries by Department

Explore Citi Trends Salaries

Diversity & Inclusion at Citi Trends

Diverse employees at Citi Trends score the company 53/100 across various culture categories, placing Citi Trends in the Bottom 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Citi Trends across various culture dimensions.

Ranked Culture the Highest

Women 63/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees 63/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 41/100
Department - Customer Support
Men N/A/100
Diverse Employees 49/100
Department - Design

Citi Trends Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Citi Trends PTO

Citi Trends' PTO and Vacation policy typically gives 0-10 days off a year. Citi Trends' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Citi Trends Careers

Citi Trends Jobs

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Let Citi Trends Know You Want To Work There

Overview of Candidates Interested in Citi Trends on Comparably

Candidates By Department

Sales
100%

Candidates By Location

Teaneck
100%

Frequently Asked Questions regarding Citi Trends

Who is the CEO of Citi Trends?

Citi Trends CEO is Bruce Smit, their score by employees is 60

What is Citi Trends eNPS?

The eNPS for Citi Trends is -35

What is Citi Trends revenue?

Citi Trends revenue is $695M

What is the salary for Director of HR in Citi Trends?

Director of HR average salary in the US is 176k

What are the salaries in the Admin in Citi Trends?

The average salaries for Admin in Citi Trends is 57k

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