Clutch.co Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
It never seems like a mystery what we're planning to do next or what the goals are.
Review from Customer Success Dept
They are transparent and honest with the goals and what we are doing to get there, especially as changes are happening fast.
Review from Customer Success Dept
Their commitment to being accessibile
Review from Customer Success Dept
They're very nice and personable! Definitely are invested in the company and achieving goals!
Review from Customer Success Dept
Transparency in communication, openness to hearing feedback
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The best part is our Healthcare package
Review from Customer Success Dept
We are encouraged to use our PTO and additional time off.
Review from Customer Success Dept
High health coverage, Commuting, food,
Review from Customer Success Dept
Transit benefits, great health insurance, good base pay with opportunities for bonuses
Review from Customer Success Dept
Insurance benefits and flexibility to work from home
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I wish I could be compensated more for the work I do. Don't feel like it's enough or even accounting for inflation.
Review from Customer Success Dept
What are some of the best things about your team?
They're intelligent, compassionate, and caring and that translates to their interactions with coworkers and their customers.
Review from Customer Success Dept
All of us want to see each other succeed. We openly share feedback to one another and aren't afraid to receive that feedback.
Review from Customer Success Dept
Open to collaboration and empathetic towards customers and teammates
Review from Customer Success Dept
The team is cohesive, friendly, and determined. We're all working towards a common goal. I can always rely on them and go to them for help.
Review from Customer Success Dept
Very devoted and very helpful
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Diversified, very fun, open, and very respectful
Review from Customer Success Dept
It's face-paced and there's always something new to learn. That translates to skills that you can add to your resume at and outside of Clutch.
Review from Customer Success Dept
Every team is connected in some form or fashion,.
Review from Customer Success Dept
Extremely collaborative and very open communication prior to making drastic changes
Review from Customer Success Dept
The people! I enjoy being around the team at Clutch.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The work life balance and the impact I could have on the life of our customers
Review from Customer Success Dept
Interacting with coworkers and our customers, ability to see how my individual and team work influence the company's performance.
Review from Customer Success Dept
See my friends and colleagues, get lunch, go to the gym in our building and have great conversations with our clients.
Review from Customer Success Dept
Ability to continue learning and growing with Clutch
Review from Customer Success Dept
My growth. My managers are taking the time to help me develop and are engaged in my future success.
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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