C+
68/100
Comcast Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The Infrastructure, work culture and the compensation
Review from Engineering Dept
The trust my leaders have in me to get my work done without them having to micromanage me.
Review from Product Dept
The People, The Work, The Volunteering Opportunities, The Growth I've already seen in myself.
Review from Customer Support Dept
Feeling like I am contributing in an impactful way to the overall success of the business and the team.
Review from Finance Dept
Accomplishments on a daily and weekly basis
Review from Operations Dept
The work. The pace. The people
The ability to directly help the customer in measurable ways. In alot of ways is being part detective and part repairman. Its really engaging and i like it. Plus hanging out with cool customers is always a bonus
Review from Operations Dept
I enjoy the autonomy that is provided.
Review from Operations Dept
Being able to work remote is the best about this job.
Solving problems and making an impact
Review from Marketing Dept
Getting to innovate and make experiences better for people
Review from HR Dept
Being rewarded for my performance
Review from Sales Dept
Team player and sourcing qualified talent.
Review from HR Dept
good coworkers encourage each other.
Review from Customer Support Dept
My coworkers and learning new things every day
Review from IT Dept
The people I work with are amazing. I hope they are still around in a few months...
Review from Sales Dept
The work environment, co-workers, the building itself.
Review from Customer Support Dept
The customer after we fix an issue
Review from Engineering Dept
My coworkers and my job and my compensation
Review from Communications Dept
helping progress our products and my direct reports in the direction they are looking to grow.
Review from Engineering Dept
What's going wrong and how can it be improved?
Low pay, technical training was hands on only. 6 weeks of training on customer service behaviors. Deceptive about job responsibilities. Punished for customer behavior.
Review from Customer Support Dept
low pay, sales agents had 2 pays and when a merger occurred one pay was taken ways, micromanaging, work/life balance, unrealistic cellphone metrics
Review from Sales Dept
Listen to the frontline emoloyess most of the times we have monsters as managers
Review from Sales Dept
Lack of awareness of other teams' work, siloing of resources, and a coherent vision from the top would be a start.
Review from Engineering Dept
Lack of innovation. and. lack of a challenge
Review from Engineering Dept
How the company treats their customers and frontline employees.
There is a lack of respect from higher ups and a lack of teamwork
Review from Customer Support Dept
The atmosphere is off. The environment most of the time seems very tense and stressful. Because of the type of work that we do sometimes it would be nice if our management team would not be so military style and make the atmosphere a little more pleasant.
Review from Customer Support Dept
One if the mentalism down to me like I'm a dog. He gets away with it cause of his seniority. It's very upsetting.
Review from Marketing Dept
mangager blackmailed his way to the top
Review from Communications Dept
Need more in house surveys, and faster changes.
Review from Sales Dept
The company simply has a negative reputation for ripping off customers
Review from Sales Dept
Unreasonable metrics lead to cheating, rather than reward those doing it by the book, they reward cheaters and it causes skewed metrics and allows for unreasonable metrics
Review from Operations Dept
Slow the pace down and take care of us and customers will be more satisfied
Review from Engineering Dept
Fee rises, every other year, compliance guide lines that are reach able
Review from Customer Support Dept
It's a mad house most days and no one seems to show up for work. Bad turnover rate.
Review from Customer Support Dept
job is very stressful and manager micromanages
Review from Operations Dept
Commuter benefits would be great, charging stations
Review from Operations Dept
Its hard dealing with customers all the time we need more transparency about changes
Review from Customer Support Dept
Stop nano managing people. Hire real leaders. Get rid of the yes men. Give the customers what they actually want. Be less static. Get rid of middle management.
Review from Communications Dept
What do you like best about your company?
There isnt much pressure so for work, stress is pretty low.
Perks, 401k, ESP Plan, Medical
The people that I work with and the location of my office
Review from Sales Dept
the vacation and leave policies
Review from Operations Dept
My team and the environment I work in.
Review from Customer Support Dept
Location
Review from Finance Dept
Stable company with, fair payment
Review from Engineering Dept
The Potential and the culture
What would you most like to see improved at your company?
Leadership development. For management to be more understanding and caring. I think some lack emotions and may need to work on their EQ.
Restructuring from top, down in management and re-evaluation of current practices.
I would like for the metrics that we have to meet be adjusted and for the base pay to be higher
Review from Sales Dept
Incentives
Review from Finance Dept
Benefits starting on day 1
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