What does the ideal candidate in the Customer Support department look like at Convergys?
1 Answers from Employees at Convergys
- 0Helpful
Team player. Knowledgeable in customer service and products or services offered. Making the customer service experience one that the customer that you the customer service rep will help and resolve issues or concerns. One call resolution and represent company in the manner that customer will remain loyal cause of their customer service experience
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Recently Asked Questions
- How does Convergys measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at Convergys?
- How are layoffs handled in the Customer Support department at Convergys?
- How are the career growth opportunities on the Customer Support team at Convergys?
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Recently Answered Questions
- How does Convergys measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at Convergys?
- How are layoffs handled in the Customer Support department at Convergys?
- How are the career growth opportunities on the Customer Support team at Convergys?
- What kind of people does Convergys like to hire?
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