
The average Convergys Customer Service Manager earns an estimated $93,241 annually, which includes an estimated base salary of $82,082 with a $11,159 bonus. Convergys' Customer Service Manager compensation is $22,946 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Convergys can range from $32,000 - $200,000.
The Customer Support Department at Convergys earns $8,485 more on average than the Admin Department.
Last updated 2 years ago.
Customer Service Managers earn $24,879 more than Technical Supports, and $5,618 less than Customer Service Managers.
The Customer Support Department averages $8,485 more than the Admin Department, and $15,177 less than the Finance Department
The average female Customer Service Manager at companies similar size to Convergys reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Customer Service Manager at companies similar size to Convergys reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.
The majority of Customer Service Managers at Convergys believe they're compensated fairly. 36% of Customer Service Managers at Convergys say they receive annual bonuses, and the majority (58%) are satisfied with their benefits. See more compensation ratings at Convergys