Convergys Customer Service Manager Salary | Comparably
Convergys Claimed Company
relationship management solutions read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Convergys Customer Service Manager Salary

The average Convergys Customer Service Manager earns an estimated $93,241 annually, which includes an estimated base salary of $82,082 with a $11,159 bonus. Convergys' Customer Service Manager compensation is $22,946 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Convergys can range from $32,000 - $200,000.

The Customer Support Department at Convergys earns $8,485 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$93,241
Average Compensation
$82,082
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at Convergys

Customer Service Managers earn $24,879 more than Technical Supports, and $5,618 less than Customer Service Managers.

Customer Service Manager
$99k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at Convergys by Department

The Customer Support Department averages $8,485 more than the Admin Department, and $15,177 less than the Finance Department

Finance
$81,614 Avg. total comp.
+$15k
Customer Support
$66,437 Avg. total comp.
Admin
$57,952 Avg. total comp.
-$8k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Convergys reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Convergys reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Convergys Rate Their Compensation

The majority of Customer Service Managers at Convergys believe they're compensated fairly. 36% of Customer Service Managers at Convergys say they receive annual bonuses, and the majority (58%) are satisfied with their benefits. See more compensation ratings at Convergys

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