Convergys Senior Customer Service Manager Salary | Comparably
Convergys Claimed Company
relationship management solutions read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513

Convergys Senior Customer Service Manager Salary

The average Convergys Senior Customer Service Manager earns an estimated $93,241 annually, which includes an estimated base salary of $82,082 with a $11,159 bonus. Convergys' Senior Customer Service Manager compensation is $22,946 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Convergys can range from $32,000 - $200,000.

The Customer Support Department at Convergys earns $8,485 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$93,241
Average Compensation
$82,082
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Convergys

Senior Customer Service Managers earn $24,879 more than Technical Supports, and $5,618 less than Customer Service Managers.

Customer Service Manager
$99k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at Convergys by Department

The Customer Support Department averages $8,485 more than the Admin Department, and $15,177 less than the Finance Department

Finance
$81,614 Avg. total comp.
+$15k
Customer Support
$66,437 Avg. total comp.
Admin
$57,952 Avg. total comp.
-$8k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Convergys reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Convergys reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Convergys Rate Their Compensation

The majority of Senior Customer Service Managers at Convergys believe they're compensated fairly. 36% of Senior Customer Service Managers at Convergys say they receive annual bonuses, and the majority (58%) are satisfied with their benefits. See more compensation ratings at Convergys

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