
At Costco 53% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Costco's KPIs and OKRs is essential for its success. Out of 55 Costco employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 41 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Costco is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Costco employees shared they generally receive helpful feedback every week or once a year, while 40% of Costco employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.