Cumberland Farms Outlook Employee Reviews | Comparably
Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases. read more
EMPLOYEE
PARTICIPANTS
507
TOTAL
RATINGS
4554

Cumberland Farms Outlook Employee Reviews

What makes you most happy at work?

When all employees are helping keep the store clean !

Chatting with coworkers and customers

CUSTOMERS AND HAVING LITTLE WORK FAMILY WHO WORK TOGETHER VERY WELL

Being there for the job site and the custimers.

Being there for the company, and custimers.

Being there for the people and the company.

Helping the people, and being there for each other

my team and My customers

Meeting and greeting the customers

regular customers coming in distracts from work in a positive way

Happy customers are always the best

Seeing my co workers, (the only thing I look forward too throughout a work day)

My duties helping others my work environment

When costumers ask for me

When i can make someone experience a good experience at out store . That makes me happy . I also take pride in my work ethic so anything i can improve makes me happy

My customers and my coworkers

The side work. Like stocking and clean

be able to work period and being able to support my family

Happy to be there for the team and the custimore

To be there to help the comunity, and the job sight.

What's going wrong and how can it be improved?

They do not put the customer first they put their self first

No staffing, closes down early frequently due to lack of employees, runs out of cups, lids, lack of management, she is always gone,

our customers actually hate the district manager lmao

upper management is on a power trip

Nothing works in store everything needs to be new

MANAGER NEEDS REVIEW AND RETRAINING ASAP.

Review from Sales Dept

Our manager is a bully

Taking away and making everything cumberland

Some employees need to have their attitude changed or let fo

Eliminating the top-down dynamic between corporate interests and stores.

Review from Sales Dept

A very negative energy. It gets to be tiring

Review from Sales Dept

remove the toxic employee. He has violated many rules already, he thinks he is unstoppable due to him dating the manager

Review from Sales Dept

I believe Cumberland Farms should be more selective about it's hiring to only bring in the best contenders for the positions to be filled, and raise hourly rates to lower management positions or just convert to salary.

Review from Customer Support Dept

I've never once spoken to someone from Human Resources, let alone met them. Former coworkers have tried reaching out about managerial issues and either played phone tag for weeks and gotten nowhere, or told "they're the manager, it's their store to do with as they please."

Review from Sales Dept

Firing good workers and keeping bad workers!!

Review from Sales Dept

What do you like best about your company?

Very nice work environment to have

What would you most like to see improved at your company?

The cleanup of store space

Review Sentiment at Cumberland Farms

62
62%
38
38%

About Cumberland Farms' Outlook

D
52/100

Where This Score Ranks Cumberland Farms' Outlook

BOTTOM
15%

In the Bottom 15% of 2020 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 217 companies in Boston

3rd

3rd place versus 3 competitors rated on Comparably

Cumberland Farms' Outlook is scored a D by 850 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Cumberland Farms' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of Cumberland Farms' weaker culture attributes amongst employees. Use the filters below to understand Cumberland Farms employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 11 days ago.

Rate Outlook the Highest

  • Department - HR
    +38%
  • Experience - 3 to 6 Years
    +20%
  • Department - Customer Success
    +11%

Rate Outlook the Lowest

  • Department - Operations
    -21%
  • Experience - 6 to 10 Years
    -12%
  • Experience - Over 10 Years
    -9%

How Cumberland Farms' Outlook Score is Calculated

FILTER RATINGS BY

Results from 493 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

46
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good33%
Neutral22%
Bad11%
Terrible13%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
×
Rate your company