Cumberland Farms Environment Employee Reviews | Comparably
Cumberland Farms, Inc. operates as a convenience store/petroleum marketer. It also purchases, sells, leases. read more
EMPLOYEE
PARTICIPANTS
501
TOTAL
RATINGS
4544

Cumberland Farms Environment Employee Reviews

What is most positive about the culture and environment at your company?

The customers and workers have a laid back relationship with one another.

I thought it was good until i found out that they're a bunch of racist

Interacting with each other and customers

The customers are very respectful

Great team and help the people.

Great to help people all around us.

Great culture, and good for the company.

Great culture would not change it at all.

Good and positive culture to work with.

They do great for the commonite they service

Always Very upbeat and friendly

Leadership/management make sure that everyone is comfortable and ready to work, all with a positive attitude.

Our customers, we know most of them by name.

Clean and friendly and safe too all ......

The team members are amazing

Secret shoppers provide the best input towards keeping the team motivated

Customers employees just being able to work there

We get along with ate coustmers

I don't find anything positive about the workplace

Customers are awesome love them!

What needs to change to make the company culture better?

The manager as well as the rules

Positive people who want to work in customer service and have actual integrity in there job appearance and reputation at work and the reputation of our company and ensure a positive pleasant exp that keeps quest coming back

People who want to work and better communication.

Negativity needs to stop. Stop talking negative about fellow employees, helping one another.

The company is great honestly but this new manager is not good for our store or your company. She is completely bonus driven which will cause the company problems. Customers are complaining daily

A greater look as to what's going on in this store beyond the manager in the district manager.

Review from Customer Support Dept

Corporate restructuring, minimum, to make us feel like we are actually valued.

We need a good manager

Upper management needs to respect

Start caring about the workers

MORE PEOPLE MIDDLETON MASSACHUSETTS LOCATION NEEDS MORE PEOPLE I AM A STUDENT WHO HAS WORKED 12 HOURS 3 DAYS IN A ROW BECAUSE OF OUR STAFF ISSUES. I HAVE WORKED DOUBLE THAN ASKED FOR ON MULTIPLE OCCASIONS

less favoritism of first shift, more management on other shifts, better screening for future employees, less aversion to firing existing employees, more clearly laid out responsibilities that stay the same and don't change every week

Review from Sales Dept

Less catty attitudes, less aggressive attitudes, less "I am better than you" mentality

Review from Sales Dept

remove the conflict of interest with management dating her employee.

Review from Sales Dept

better hours during the week

Review from HR Dept

Don't bother trying to bring up any criticisms regarding the way the store and company function, it will be labelled as "unneeded negativity"

Review from Sales Dept

Review Sentiment at Cumberland Farms

62
62%
38
38%

About Cumberland Farms' Environment

C-
64/100

Where This Score Ranks Cumberland Farms' Environment

BOTTOM
35%

In the Bottom 35% of 2025 similar size companies on Comparably

BOTTOM
25%

In the Bottom 25% of 205 companies in Boston

3rd

3rd place versus 3 competitors rated on Comparably

The environment at Cumberland Farms is considered positive by 42% of employees and regarded as having a “comfortably fast” work pace by 62 employees. Relative to its competitors, Sunoco, Dunkin', and Speedway, Cumberland Farms' environment score ranks in 3rd place. This also puts them in the Bottom 35% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Bottom 25% of 205 companies in Boston.

Rate Environment the Highest

  • Experience - 6 to 10 Years
    +12%
  • Department - HR
    +9%
  • Ethnicity - Caucasian
    +5%

Rate Environment the Lowest

  • Ethnicity - Hispanic or Latino
    -7%
  • Ethnicity - Other
    -5%
  • Department - Customer Support
    -3%

How Cumberland Farms' Environment Score is Calculated

FILTER RATINGS BY

Results from 185 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less20%
853%
1013%
123%
More than 1211%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast34%
Comfortably fast34%
Moderate23%
A bit slow5%
Bureaucratic4%
What's the work pace at your company?
AnswerPercent
Positive42%
Negative58%
Is your work environment positive or negative?
AnswerPercent
Yes25%
No75%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes0%
No100%
Do you have a close friend at work?
AnswerPercent
5% or Less33%
5-10%50%
10-25%0%
25-50%0%
50%+17%
What % of the time are you bored at work?
×
Rate your company