
Employees are expected to work full time hours when no full time positions are available; basically, for no benefits.
actually caring for employees. especially given the Corona situation, the fact that employees are strongly encouraged to come in while they're sick and contagious is terrible.
We get a lot of people who are generally rude, and untrained at customer service. Managers also refuse to exercise their authority, leading to some employees getting away with unethical and unprofessional behavior.
Most imporant: better training is needed. We get a lot of new employees, and many often quit after a week or two saying they feel undertrained for what they are expected to accomplish.