David's Bridal CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Pleasant, productive and I can start an idea as I see how things can be reworked.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Wow. the leadership works collaboratively towards the goal of the company.
Review from Customer Support Dept
They really care about all the staff. They take time to get to know us personally and are extremely understanding.
Review from Customer Support Dept
Great honest management team— more communication needed.
Review from Customer Support Dept
What does the leadership team need to get better at?
actually caring for employees. especially given the Corona situation, the fact that employees are strongly encouraged to come in while they're sick and contagious is terrible.
Review from Customer Support Dept
What is the best part about your compensation package?
Health care and the organizations culture and efforts to treat employees with appreciation.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Employees are expected to work full time hours when no full time positions are available; basically, for no benefits.
Review from Customer Support Dept
I was promoted to CSR lead but their is no raise for this promotion.
Review from Customer Support Dept
What are some of the best things about your team?
We take the responsibility for our assignments.
Review from Customer Support Dept
Like the management staff, it's cool how we all connect and really are friends. We are there for each other kind of like a big family.
Review from Customer Support Dept
They are great at what they do and truly work hard.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
We get a lot of people who are generally rude, and untrained at customer service. Managers also refuse to exercise their authority, leading to some employees getting away with unethical and unprofessional behavior.
Review from Customer Support Dept
Store manager is the worse and treats employees terribly
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Employees can have a say in decision making.
Review from Customer Support Dept
We encourage each other daily
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of David's Bridal yet.
Be the first to contribute a review.
What did you like most about the interview process?
I am able to relate the questions to life encounters
Review from Customer Support Dept
What would you improve about your company's interview process?
Interview took 3 hours and happened twice
Review from Customer Support Dept
What makes you most happy at work?
I am skilled in my communication with employees.
Review from Customer Support Dept
Being with my coworkers and helping other people.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Most imporant: better training is needed. We get a lot of new employees, and many often quit after a week or two saying they feel undertrained for what they are expected to accomplish.
Review from Customer Support Dept
Better management is needed at my store
Review from Customer Support Dept
More transparency and positive feedback from regional managers
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of David's Bridal yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of David's Bridal yet.
Be the first to contribute a review.