I dont get to interact with them
Middle Management need to grow a spine. Executive management need to come out and deliver furniture for a few days. It's a well known fact that the company has exceeded its budget, and it seems the blame is being shifted onto those at the bottom whilst the decision makers get a bonus.
The leadership does not have accountability, they sweep things under the rug and do not follow policy.
Must get better with communication and caring about the employees. Employees are last on the list of factors for running a successful business.