DFS Culture | Comparably
Committed to our people, as well as the customers who are at the heart of our business. read more
EMPLOYEE
PARTICIPANTS
47
TOTAL
RATINGS
254

DFS Company Culture

DFS Culture

This score is derived from employee ratings & reviews
2.5/5
DFS' Overall Culture is rated D

Top Rated Culture Dimensions

DFS CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Tim Stacey DFS' CEO
Tim Stacey
52 /100

Diversity at DFS

DFS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-24

DFS employees are -24% more likely to recommend DFS as a great place to work

29%Promoters
18%Passives
53%Detractors

Working at DFS

Working at DFS is rated below average by 47 employees, across various culture dimensions. DFS employees rate Environment highest among all categories, and think that Perks And Benefits and CEO Rating have the most room for improvement, putting DFS’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at DFS was rated by employees.

Overall Company Culture at DFS

D

Overall Company Culture at DFS is rated D

Last updated months ago

Bottom
15%

DFS ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score

DFS Employee Reviews

Out of 31 DFS employee reviews, 32% were positive. The remaining 68% were constructive reviews with the goal of helping DFS improve their work culture.

32%
68%
Positive Reviews32%
Constructive Feedback68%

Positive Reviews From DFS Employees

  • What did you like most about the interview process?
    It was Personal and friendly
  • What makes you most happy at work?
    People, both customers and my colleagues
  • What are some of the best things about your team?
    They are all willing, caring and kind

Constructive Feedback From DFS Employees

  • What would you improve about your company's interview process?
    A paid trial day for applicants.
  • What's going wrong and how can it be improved?
    Dfs care less about their customers than they do about their staff. But they don't care, because if you want a sofa you buy it from them or one of their subsidiaries.
  • What needs to change to make the company culture better?
    Equal pay between depots. Less nepotism. Seriously looking at management's abilities and getting rid of dead wood.

DFS Company Information

DFS Mission, Vision & Values

DFS Mission Statement

Committed to our people, as well as the customers who are at the heart of our business.

DFS Vision Statement

We're all about great people working together. People who are well-trained to provide the best customer service - delivering a retail experience built on inspirational designs that now include exclusive ranges such as Country Living, House Beautiful and French Connection.

DFS Values

  • People
  • Being world-class
  • Diversity and inclusiveness
HeadquarterUnited States of America
Websitewww.dfscareers.co.uk/

DFS Competitors

DFS competitors include Lane Crawford. DFS ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how DFS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Lane Crawford's Logo
    Lane Crawford
    3.5/5
  2. #2
    DFS' Logo
    DFS
    2.5/5
  • Culture Video

DFS Employees

47 employees at DFS have reviewed DFS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 47 DFS employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at DFS are mostly dissatisfied with their total compensation at DFS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at DFS are generally satisfied with their team. 47 Participants grade the quality of their coworkers a D. Less than half believe the meetings at DFS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at DFS believe the environment at DFS is positive. Most Participants believe the pace of work at DFS is extremely fast. About 62% of the employees at DFS work 8 hours or less.

Overall, the employees at DFS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining DFS - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

DFS KPIs and OKRs

At this moment no DFS employees have provided insight into whether or not they clearly understand DFS' KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

DFS Salaries

How much does DFS pay?

How much do people at DFS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at DFS is $115,436, or $55 per hour, while the estimated median salary is $120,478, or $57 per hour.

At DFS, the highest paid job is a General Counsel at $276,493 annually and the lowest is an Admin Assistant at $43,425 annually. Average DFS salaries by department include: Legal at $276,493, Finance at $75,553, Design at $88,356, and Product at $138,397. Half of DFS salaries are above $120,478.

14 employees at DFS rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 40 ratings) while 13 employees at DFS rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 13 ratings).

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
20th Percentile
$93k
$93k20th Percentile
40th Percentile
$115k
$115k40th Percentile
60th Percentile
$190k
$190k60th Percentile
80th Percentile
$270k
$270k80th Percentile
100th Percentile
$347k
$347k100th Percentile
$115,436*
Average Compensation
$120,478*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

DFS Salaries by Department

Explore DFS Salaries

Diversity & Inclusion at DFS

The Diversity score provides insights into how diverse employees feel and rate their work experience at DFS across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

DFS PTO

DFS PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

DFS Careers

DFS Jobs

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H1B Visa

In 2019, DFS applied for 14 H1B visas. Of the work permits applied for, 79% were approved, 7% certified-withdrawn, and 14% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at DFS unveil that 2 approved work permit applications were withdrawn before the employee’s start date, and one was withdrawn by DFS after the employee’s start date.

Work Permit Application Outcome

14
Total Applied
  • 79% Granted (11 out of 14)
  • 0% Denied ( out of 14)
  • 14% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 14)
  • 7% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 14)

This data was calculated using publicly sourced data from OFLC Performance Data

Let DFS Know You Want To Work There

Frequently Asked Questions regarding DFS

Who is the CEO of DFS?

DFS CEO is Tim Stacey, their score by employees is 52

What is DFS eNPS?

The eNPS for DFS is -24

What is the salary for DevOps in DFS?

DevOps average salary in the US is 115k

What are the salaries in the Legal in DFS?

The average salaries for Legal in DFS is 276k

Who are DFS competitors?

DFS main competitors are Lane Crawford

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