Drift Employee Reviews
Out of 1184 Drift employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Drift improve their work culture. The Design team, with 100% positive reviews, reports the best experience at Drift compared to all other departments at the company. The Product team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Marketing Dept
What do you like best about the leadership team?
I like that the two company co-founders are latinx and first generation. I like that Scott seems personable and seems to care about the employees who work here. I like that they seem committed to the company's success and the product's development and enhancement.
Review from Customer Success Dept
Their passion and humanity !
Review from Design Dept
Leadership team is drive and focused - more recently it's been refreshing to see more clear direction in terms of our long term company goals.
Review from Sales Dept
transparency from the team and increased communications
Review from Operations Dept
Transparent, focused on goals and outcomes
Review from Marketing Dept
What does the leadership team need to get better at?
Being diverse. Making sure managers set clear goals that have compensation trajectory.
Review from HR Dept
Career growth and employee retention
Review from Customer Support Dept
Fixing engineer churn so that engineering isnt constantly under pressure
Review from Engineering Dept
Seeing people as people and not just bodies
Review from Product Dept
What is the best part about your compensation package?
Fair pay with the opportunity for progression
Review from Design Dept
flexible schedule to help me have balance
Review from Operations Dept
unlimited PTO, sabbatical, good health insurance, digital first work environment
Review from Marketing Dept
Good Base pay and like to be connected with Gross and Net revenue.
Review from Customer Success Dept
The compensation itself is solid.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
STOCK OPTIONS! Let employees have stock options again. The 401k match is only $500 per year. There is pay inequity across teams with the same roles and levels of experience i.e. folks' with more work experience making less in the same role, making it seem like our work is inconsistently evaluated.
Review from Customer Success Dept
I really enjoy my role at Drift but believe a higher salary and more aggressive bonus structure would make my compensation closer to what I would be offered outside of the organization.
Review from Sales Dept
A pay increase. I have a Masters and was told I did excellent work, but yet I was not compensated during the review period.
Review from HR Dept
Overtime work isn't compensated for with benefits/pay
Review from Finance Dept
I know Drift says it pays a market rate, but it pays a lower market rate and given the performance expectations, I am paid at a lower rate than I could get at other companies. Generally, my compensation at Drift has always felt low and below market
Review from Legal Dept
What are some of the best things about your team?
My team is full of smart, enthusiastic, and hardworking people. At the same time, in a digital first environment there is a lot of flexibility and understanding when it comes to shifting internal meetings if life gets in the way, and there is not often a false sense of urgency from colleagues.
Review from Customer Success Dept
Seriously the best team I’ve ever worked with. They care about each other, and care about the Drift experience. They know each of us has an impact on that. They
Review from Design Dept
Willing to do the extra 5% it takes to win in our space Open and honest feedback Overall great communicators all aligned on doing what's best for our customers and our company
Review from Sales Dept
dedication and accountability, want to see Drifters succeed
Review from Operations Dept
everyone is kind, collaborative, smart and fun to work with
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Very dramatic and driven by emotions rather than reason and logic
Review from HR Dept
Staying scrappy. Sometimes my co-workers come across as if they are bigger than the task.
Review from HR Dept
More communication and more participation. Team efforts and challenges.
Review from Marketing Dept
What is most positive about the culture and environment at your company?
There are lots of ERGs and positive advertising about those ERGs, there seems to be compelling diversity initiatives re: hiring practices. We have Monday and Friday rituals to come together as a company and have fun presentations. We use Lattice for positive feedback/shoutouts!
Review from Customer Success Dept
It’s collaborative and we’re all working towards the same goals. Very little pol
Review from Design Dept
I love how we don't shy away from a challenge and are always pushing for higher standards
Review from Sales Dept
lots to choose from, you can be as involved as you want to simply not participate
Review from Operations Dept
every day is exciting, we tackle challenges head on and have a lot of fun doing it
Review from Marketing Dept
What needs to change to make the company culture better?
Respect engineering more. You constantly laude sales and marketing and others, and routinely assert management wins in product over the teams that actually delivered
Review from Engineering Dept
What did you like most about the interview process?
There was a lot of great feedback. Everyone was extremely responsive as well.
Review from Sales Dept
I liked doing a project that would ultimately help outline the direction I would take my role upon starting
Review from Marketing Dept
the speed, it was only a few days from originally sourced to meeting the team to offer.
Review from Sales Dept
Got to meet both of the founders during the interview process and also got into the weeds on the problems they were looking to solve.
Review from Marketing Dept
They are very thorough. They want to make sure they are bringing in the best possible talent.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Drift yet.
Be the first to contribute a review.
What makes you most happy at work?
What makes me most happy at work are my interactions with the customers and colleagues who are friendly and kind, and also the knowledge that I am being compensated for my work. Compensation is why literally anyone works under capitalism - so we can afford to live.
Review from Customer Success Dept
Connecting with my manager and peers. Seeing my team grow around me.
Review from Design Dept
My colleagues and customers - I really enjoy my customer base and engaging with colleagues on a daily basis
Review from Sales Dept
making a difference to help others succeed
Review from Operations Dept
the people I work with, the problems I get to solve, the benefits
Review from Marketing Dept
What's going wrong and how can it be improved?
No vision for future of drift or personal career
Review from Customer Support Dept
Stop making me feel like I need to sacrifice all waking hours to deliver
Review from Engineering Dept
Lots of internal movement and backfills
Review from HR Dept
I have not been set up for success from day one.
Review from HR Dept
Transparency - execs will sometimes change things and not acknowledge or announce it, word will just spread from person to person. Speed - working quickly is important but there is definitely such a thing as too fast - can result in mistakes and sub par products.
Review from Engineering Dept
What do you like best about your company?
Their goals are extremely high.
Review from Sales Dept
What would you most like to see improved at your company?
Nothing that I am currently aware of.
Review from Sales Dept