DSW Inc. is a United States branded footwear and accessories specialty retailer operating 326 shoe stores in 40 states read more
The interviewer was kind and seemed very interested in what I had to say, everything was seemingly welcoming.
What is most positive about the culture and environment at your company?
One manager is very kind and some coworkers actually try to be friendly and kind. Others on the other hand just throw glances and seem very close minded.
What does the leadership team need to get better at?
Treating their employees with respect. New employees are not recognized, treated much more harshly, seen in a negative way simply because they don't get the hang of things immediately. They pride themselves on being a positive work place but it is so toxic its disgusting.
Why do you feel undervalued and what would make you feel better about your compensation?
Literally you are expected to do everything if working the register. You have to ring people up, process returns, do recovery, do markdowns, clean, and accept that disrespect from coworkers and customers as if you don't have feelings and just to accept it without complaining.
What's going wrong and how can it be improved?
Management needs to check in on employees. Management is also fine with talking bad about employees right in front of them. There is seemingly no patience for new employees since you're expected to do everything and know everything about how to do every task despite not being trained.
Other Employee Reviews for DSW
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