Dunkin' Employee Reviews
Out of 2467 Dunkin' employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dunkin' improve their work culture. The Marketing team, with 75% positive reviews, reports the best experience at Dunkin' compared to all other departments at the company. The Admin team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to do better at training the new hires. They need better time management and they simply just need to do their job.
I feel like they need people with experience that they have done the job know what they doing or not there they look cute, cool and try to only hire young people that are not Spanish
train the managers and workers better
Helping new hires, communication, gossip, drama
Positivity, kindness, equality and customer service
Why do you feel undervalued and what would make you feel better about your compensation?
I've worked here previously at a higher rate, and when I came back, of course the rate went down, but I felt like my new pay rate should've been based on my experience.
Benefits and help with growth in the company and life!
Review from Sales Dept
Being asked to overdue my part, at the pay rate of $9. When others dont do the minuim work.
If I'm going to continue to be treated so poorly I expect to at minimum be fairly compensated for it. I currently only take home $150 a week working 3 days a week. I'm also a single mom. If I ask for more hours they intentionally schedule me for when I have parental obligations. Then get mad I can't
I haven't got paid in two weeks
What do your coworkers need to improve and how could you work together better?
Learn how to communicate learn how to be on time learn how to get along with others
Communication, better attitudes and customer service
Review from Sales Dept
Working more efficently together and understanding what one needs to do to make working easier for everyone. Better communicating and talk.
Come to work to make money not anything else
Communication is the key to everything
Review from Sales Dept
What needs to change to make the company culture better?
More acceptance of people who are of different culture
Understanding working with one another positively
Honestly, the DM needs to go.
Follow the good protocols and pay you for the work you do not to have different workers with different pay
A new general manager. Respect
What would you improve about your company's interview process?
This is a HUGE company, Be more professional!
Review from Sales Dept
It was too easy and too good to be true
Again you need descent management
Not having discrimitory workers, who would rather gossip and blame their team instead of giving help without attitude.
Review from Sales Dept
Get back to potential employees faster, don't ghost people who got turned down, make sure its a manager doing the interview NOT a shift lead
What's going wrong and how can it be improved?
The way things are going is into the ground
Quality of the product we sell
The management level from General Manager to District Managers all work together to use the employees to their advantage then pay off certain staff that does them favors when they don't want to do the work.
New leadership better leadership this leadership team needs education
The manger needs to be training again,her customer service skills need to be worked on
What would you most like to see improved at your company?
More employees for our company
More drinks to choose from
Review from Sales Dept
Self worth
Review from Design Dept
Position to grow as I continue to work for the company(shift leader..)
Review from Sales Dept
Management