Dunkin' Employee Reviews
Out of 2439 Dunkin' employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Dunkin' improve their work culture. The Marketing team, with 75% positive reviews, reports the best experience at Dunkin' compared to all other departments at the company. The Admin team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
What do you like best about the leadership team?
The entire team are doing a great job. Thanks. a lot Thanks.
Review from Sales Dept
The franchise was good, own Franchise Of The Year in 2022, and rightfully so. They contribute a lot to the community, which can be seen through their social media.
Review from Sales Dept
I can get hours because its open 24 hours
Other then the gm the District manager is good
The help they offer when in need
What is the best part about your compensation package?
basically we have no benefit, some franchisee sometimes gives one week vacation that's about it. Thanks.
Review from Sales Dept
They have a wide variety benefits that the employees can sigh up for twice yearly. They are notified and given a list the available benefits that I believe are generous, including life insurance, starting at the Shift Leader position.
Review from Sales Dept
There are no extra compensations
Review from Customer Success Dept
Slightly above competition, market rate.
Im working part time so I'm not completely sure
What are some of the best things about your team?
for the most part we all work well with each other
Hard working people. Love to make customers feel special.
dedication, honest, punctuality, friendly, great customer service.
Review from Sales Dept
I like my coworkers fine enough.
Only one opening manager makes sure eveything is dond
What is most positive about the culture and environment at your company?
The customers keep me positive, when they see me struggling or BUSY they always encourage me and tell me how good Im doing .
Review from Sales Dept
Everything but the manager. We need a new manager.
Negative energy in the workplace itself
There is nothing positive about this job
make sure the customers are happy so they can come again and again.
Review from Sales Dept
What did you like most about the interview process?
Calm collective and knowledgeable at processes and how things were going to be
It was simple.And fast and the manager seemed nice.
There was no interview I started training on the spot
It was fun, the offered me a cup of coffee, they smile, made me feel relaxed so I could be comfortable to answered all questions.
Review from Sales Dept
open conversation, personal work history.
Review from Customer Success Dept
What makes you most happy at work?
My regular customers, i look forward to seeing them and their interactions.
Review from Sales Dept
Helping people community service that's what it feels like
Making the customers happy and satisfied with my service to them
The team members, we work as a family.
Review from Sales Dept
the customers for the most.
Review from Customer Success Dept
What do you like best about your company?
Friendly, comfortable , inviting, cleaniness & convenient
Customers
Marketing
Review from Admin Dept