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I loved Eargo when I began. Now it's terrible - all they care about is money and their bottom line. They don't have any clarity about who their target market is, and their is next to n ointernal communication and concerns are shut down, although they say they want feedback.
What is the best part about your compensation package?
That at least I am paid enough not to quit right now. If I was paid any less, I would be seeking employement elsewhere.
Why do you feel undervalued and what would make you feel better about your compensation?
I think we are not given the compensation for the work and stress we are required to undergo. It's not bad, but it could be better and more thoughtful
What are some of the best things about your team?
I love my individual coworkers, and if it weren't also for their solidarity, I would be seeking employement elsewhere. We at least are able to share our concerns with each other.
What's going wrong and how can it be improved?
Again, communication internally and deciding who our actual customer base is going to be. SHOWING us that you value us by asking, listening to, and clearly involving us on policy that directly affects us. Not treating us like children who wrongs can be glossed over with a meaningless gold star.
What does the leadership team need to get better at?
The leadership is disasterously reactive - there seems to be no forethought besides what will make us the most money, regardless of how it affects employees or clients. They say they want feedback, and then react defensively and do not listen. They say to speak up, and then censor our comments.
What needs to change to make the company culture better?
LISTEN to the people who do the actual jobs. Actually be honest with us. If the priority is the money, say that. Don't lie to our face and say you care about us and that you want to hear our feedback when you actually don't want our feedback. Actions speak louder than words
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