Eargo Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
So far so good! Great support, flexibility, and communicative reachable manager
Review from Customer Success Dept
Best place to work and I would not think of working elsewhere
Review from Customer Success Dept
What do you like best about the leadership team?
Everyone is warm and has a sense of humor, genuinely kind and hardworking people.
Review from Customer Success Dept
They treat you like a person and like you matter. Not just employee number 257.
Review from Customer Success Dept
Clear direction, easy to talk to
Review from Customer Success Dept
They listen to what I have to say and treat me with respect whether they agree or not
Review from Customer Success Dept
They communicate changes in a timely manner. They are available to listen to my concerns.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Eargo yet.
Be the first to contribute a review.
What is the best part about your compensation package?
Low payments for health and dental insurance
Review from Customer Success Dept
It is very comparable to other places.
Review from Customer Success Dept
Stock equity package and discretionary PTO
Review from Customer Success Dept
employee stock plan in addition to my fair compensation
Review from Customer Success Dept
Unlimited PTO, It gives me a work-life balance.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Eargo yet.
Be the first to contribute a review.
What are some of the best things about your team?
Everyone is kind, friendly, and willing to help each other. We all want what is best for each other and have fun together.
Review from Customer Success Dept
We are a true team!
Review from Customer Success Dept
Everyone is more than willing to help eachother out
Review from Customer Success Dept
We are truly a team and support each other
Review from Customer Success Dept
Collaborative. Encouraging. Celebrate my successes. Open conversations.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Eargo yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
The culture is amazing! Best I have ever been a part of.
Review from Customer Success Dept
It a professional, but not stuffy environment where everyone is a team player
Review from Customer Success Dept
Caring for the employees and a work life balance
Review from Customer Success Dept
I feel valued and appreciated.
Review from Customer Success Dept
The work/life balance and that they really care about their employees.
Review from Customer Success Dept
What needs to change to make the company culture better?
Higher leadership needs to listen to the needs and concerns of the workers on the bottom of the totem pole, who are the ones doing the most work. They need to listen to employees before implementing policies, be more transparent, and care more about their employee's happiness.
Review from Customer Success Dept
What did you like most about the interview process?
People Ops team members are incredibly kind and make sure that you feel welcome and have all the information you need during the interview process.
Review from Customer Success Dept
They made me feel very comfortable. They also allowed me to ask questions and did not make it all about their questions for me.
Review from Customer Success Dept
Once I got the initial interview the process was quick. Same day offer
Review from Customer Success Dept
interviewing was not stressful but presented in a relaxing was to make you feel at ease
Review from Customer Success Dept
Most of the people on the interview team actually do or have done the same role that I now have.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Eargo yet.
Be the first to contribute a review.
What makes you most happy at work?
Having the ability to work remotely and independently, being trusted to do my job out of the office, and having the freedom to do my work without being micromanaged.
Review from Customer Success Dept
I get to help people everyday!
Review from Customer Success Dept
The flexibility and the fact that I work from home
Review from Customer Success Dept
being supported to do my job to the best of my ability
Review from Customer Success Dept
I get to do the tasks that I am most interested and best at doing.
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Eargo yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Eargo yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Eargo yet.
Be the first to contribute a review.