EasyPost Employee Reviews
Out of 66 EasyPost employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping EasyPost improve their work culture. The Engineering team, with 50% positive reviews, reports the best experience at EasyPost compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They genuinely try to include everyone
Generosity of their time. Seem happy to listen when we need to pick their brain about something.
They are invested in the growth of the company as well as individual employees. Many employees have risen up through the ranks. It's a great company to work for.
I trust my leadership and they always make time to listen and engage.
What does the leadership team need to get better at?
Stop being so political all the time?
Morals, ethics, maybe buy a soul?
Pretty much everything, stop lying would be a good place to start.
Transparency and telling the truth to employees. They said no more layoffs but kept laying people off!!!!!!!!!!!!
Review from Engineering Dept
No one took the leadership team seriously, just look up the non-tech C level leadership and see their credentials or lack thereof. COO+CLO had no idea what they were doing and created a toxic and political culture by themselves.
What is the best part about your compensation package?
Don't need to think about it
Why do you feel undervalued and what would make you feel better about your compensation?
Sales reps are fired to avoid paying commission.
They lay people off before they have to pay commissions, it takes 12 months before you are paid for your commissions. The target is always moving.
What are some of the best things about your team?
Most IC people are solid.
My team is so helpful and understanding of the learning curve at the company which is honestly quite immense. The area is unique and nuanced with many carriers and many big ideas to keep in mind. And since it's a tech company there's a lot of architecture to become familiar with. That's normal tho
Review from Engineering Dept
Smart people with lots of varied experience
EasyPost used to have the best culture ever before the ridiculous COO/President/CLO circus act destroyed the company. Many of my co-workers used to echo the same sentiment. For the first couple years in the company, an Engineer never quit.
Review from Engineering Dept
Great engineering team, a lot of 10x engineers and super smart people. Engineering team might be the best in the bay area, talent from top tier companies and brilliant coding ability.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of EasyPost yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
Off sites and free snacks
Being able to communicate with others
family oriented, great work life balance, and pretty much all around family culture. Never been treated poorly and always feel appreciated
Review from Engineering Dept
The team is supportive and encouraging
Review from Engineering Dept
Transparency, leadership as service, pragmatic
What needs to change to make the company culture better?
Too many to list, google easypost, nuff said
Company has an inclusive culture with a lot of diversity in engineering, but C-level executives were beyond toxic and their toxicity spread throughout the company.
Exec team cut off communication to the CEO so no one could reach him to warn him about the situation until it was way too late and the company had to do layoffs. They literally followed up him all hours of the day so no employees could talk to him. It was creepy and made employees uncomfortable.
Firing executive team was first step in the right direction. COO used to be head of sales and was completely terrible but only got promoted to COO after some interesting events. CLO was toxic and tore the company apart and created workplace conflicts and created division across the company
Review from Engineering Dept
Fulfillment was just like the Fyre Festival but actually a bajillion times worse. The whole thing was a sham. Around August in 2019, 3 putrid C - level executives took control of the company and sank the company in record time and everything is a mess because of it.
Review from Engineering Dept
What did you like most about the interview process?
Not adversarial and minimal stupid excercises
Positive candidate experience so I was hopeful the company would be a great place to work and it initially was before the exec team power coup that happened.
It was quick and easy
What would you improve about your company's interview process?
Being honest about funding and current customers would be a good start
What makes you most happy at work?
My coworkers, the general atmosphere, the willingness to invest in employees
Review from Engineering Dept
Working with customers. The companies we partner with and interact with are great.
Solving interesting problems with people who I respect
What's going wrong and how can it be improved?
Stop nepotism in hiring practices and start getting rid of management who is ineffective.
The company needs to admit the CLO, COO, President era of EasyPost was a trainwreck and they were responsible for everything that happened so employees can move on.
75% - 85% of the company was laid off.
Review from Engineering Dept
Executives chased out a fantastic HR department and then the execs hired in a brand new HR team in 2020 who were dreadful and literally everyone hated them. The new HR leadership was just awful.
Layoffs were what went wrong. They could've been avoided if the executives were honest about the status of fundraising and the financials of the company. They lied to grab power from the CEO and proceeded to spend money and hire a ton of people and then lay them all off later.
Review from Engineering Dept
What do you like best about your company?
Co-workers and culture prior to layoffs was really good.
Review from Engineering Dept
The people I worked with
Engineering team is world class
Review from Engineering Dept
What would you most like to see improved at your company?
Less nepotism and more merit based promotions.
Review from Engineering Dept
No transparency on how different departments were doing. CLO bragged about how consolidation was doing great and how it was growing exponentially, yet customers were churning and it failed. It was never mentioned again! The failed employees working on that team mindboggingly got promoted...
Stop doing layoffs, hundreds of employees were laid off and the manner in which it was done was disheartening to watch. Employees were told they wouldn't be laid off then laid off a few days later or promised benefits and then not given to them.
Review from Engineering Dept
Admit the executive team was a mistake so the company can move on.
Review from Engineering Dept