Fairmont Hotels & Resorts Competitors | Comparably
Fairmont Hotels & Resorts owns and operates hotels and resorts in Canada. read more
EMPLOYEE
PARTICIPANTS
25
TOTAL
RATINGS
164
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Fairmont Hotels & Resorts Competitors

Fairmont Hotels & Resorts competitors include Hyatt, Rosewood Hotel Group, Four Seasons Hotels and Resorts and Marriott. Fairmont Hotels & Resorts ranks 1st in CEO Score on Comparably vs its competitors. See below how Fairmont Hotels & Resorts compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See Fairmont Hotels & Resorts Culture vs Competitors:

Fairmont Hotels & Resorts Competitors
RankCompanyScore
1Fairmont Hotels & Resorts81
2Hyatt78
3Rosewood Hotel Group77
4Four Seasons Hotels and Resorts76
5Marriott67
Product Quality Score Comparison

Fairmont Hotels & Resorts Ranks 3rd in Product Quality Score

15 Customers rate Fairmont Hotels & Resorts' Product Quality Score a 4.1/5, which ranks it 3rd against its competitors, below Four Seasons Hotels and Resorts.

  1. 1st
    Rosewood Hotel Group
    4.5 / 5
  2. 2nd
    Four Seasons Hotels and Resorts
    4.3 / 5
  3. 3rd
    Fairmont Hotels & Resorts
    4.1 / 5
  4. 4th
    Hyatt
    4.1 / 5
  5. 5th
    Marriott
    3.5 / 5
Product Quality Score Comparison
RankCompany Score
1Rosewood Hotel Group90
2Four Seasons Hotels and Resorts87
3Fairmont Hotels & Resorts83
4Hyatt82
5Marriott71
NPS Comparison

Fairmont Hotels & Resorts Ranks 4th in Net Promoter Score

22 Customers rate Fairmont Hotels & Resorts' Net Promoter Score a 31, which ranks it 4th against its competitors, below Hyatt. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Fairmont Hotels & Resorts to a friend?”.

  1. 1st
    Rosewood Hotel Group
    70
  2. 2nd
    Four Seasons Hotels and Resorts
    37
  3. 3rd
    Hyatt
    32
  4. 4th
    Fairmont Hotels & Resorts
    31
  5. 5th
    Marriott
    15
NPS Comparison
RankCompany Score
1Rosewood Hotel Group70
2Four Seasons Hotels and Resorts37
3Hyatt32
4Fairmont Hotels & Resorts31
5Marriott15
Pricing Score Comparison

Fairmont Hotels & Resorts Ranks 4th in Pricing Score

14 Customers rate Fairmont Hotels & Resorts' Pricing Score a 3.9/5, which ranks it 4th against its competitors, below Four Seasons Hotels and Resorts.

  1. 1st
    Rosewood Hotel Group
    4.2 / 5
  2. 2nd
    TIED
    Hyatt
    3.9 / 5
  3. 2nd
    TIED
    Four Seasons Hotels and Resorts
    3.9 / 5
  4. 4th
    Fairmont Hotels & Resorts
    3.9 / 5
  5. 5th
    Marriott
    3.4 / 5
Pricing Score Comparison
RankCompany Score
1Rosewood Hotel Group85
2Hyatt79
2Four Seasons Hotels and Resorts79
4Fairmont Hotels & Resorts78
5Marriott69
Customer Service Comparison

Fairmont Hotels & Resorts Ranks 4th in Customer Service

13 Customers rate Fairmont Hotels & Resorts' Customer Service a 3.8/5, which ranks it 4th against its competitors, below Hyatt.

  1. 1st
    Rosewood Hotel Group
    4.4 / 5
  2. 2nd
    Four Seasons Hotels and Resorts
    4.2 / 5
  3. 3rd
    Hyatt
    4 / 5
  4. 4th
    Fairmont Hotels & Resorts
    3.8 / 5
  5. 5th
    Marriott
    3.4 / 5
Customer Service Comparison
RankCompany Score
1Rosewood Hotel Group89
2Four Seasons Hotels and Resorts84
3Hyatt80
4Fairmont Hotels & Resorts76
5Marriott68
Overall Culture Score Comparison

Fairmont Hotels & Resorts Ranks 1st in Overall Culture Score

25 Employees rate Fairmont Hotels & Resorts' Overall Culture a 81/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Fairmont Hotels & Resorts
    81 / 100
  2. 2nd
    Hyatt
    78 / 100
  3. 3rd
    Rosewood Hotel Group
    77 / 100
  4. 4th
    Four Seasons Hotels and Resorts
    76 / 100
  5. 5th
    Marriott
    67 / 100
Overall Culture Score Comparison
RankCompany Score
1Fairmont Hotels & Resorts81
2Hyatt78
3Rosewood Hotel Group77
4Four Seasons Hotels and Resorts76
5Marriott67
eNPS Comparison

Fairmont Hotels & Resorts Ranks 1st in Employee Net Promoter Score

21 Employees rate Fairmont Hotels & Resorts' Employee Net Promoter Score a 62, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Fairmont Hotels & Resorts to a friend?”.

  1. 1st
    Fairmont Hotels & Resorts
    62
  2. 2nd
    Hyatt
    35
  3. 3rd
    Four Seasons Hotels and Resorts
    24
  4. 4th
    Rosewood Hotel Group
    21
  5. 5th
    Marriott
    6
eNPS Comparison
RankCompany eNPS
1Fairmont Hotels & Resorts62
2Hyatt35
3Four Seasons Hotels and Resorts24
4Rosewood Hotel Group21
5Marriott6
Gender Score Comparison
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Diversity Score Comparison
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