Freddy's Frozen Custard Culture | Comparably
Provide a quality dining experience that brings our guests back again and again. read more
EMPLOYEE
PARTICIPANTS
536
TOTAL
RATINGS
5081

Freddy's Frozen Custard Company Culture

Freddy's Frozen Custard Culture

This score is derived from employee ratings & reviews
2.6/5
Freddy's Frozen Custard's Overall Culture is rated D

Top Rated Culture Dimensions

Freddy's Frozen Custard CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Bill Simon Freddy's Frozen Custard's CEO
Bill Simon
58 /100

Diversity at Freddy's Frozen Custard

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Freddy's Frozen Custard have rated Environment, Professional Development, and Office Culture as the highest categories they have scored

Women at Freddy's Frozen Custard

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Freddy's Frozen Custard have rated Environment, CEO Rating, and Professional Development as the highest categories they have scored

Freddy's Frozen Custard eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-43

Freddy's Frozen Custard employees are -43% more likely to recommend Freddy's Frozen Custard as a great place to work

22%Promoters
13%Passives
65%Detractors

Working at Freddy's Frozen Custard

Working at Freddy's Frozen Custard is rated below average by 536 employees, across various culture dimensions. Freddy's Frozen Custard employees rate Professional Development highest among all categories, and think that Manager and Perks And Benefits have the most room for improvement, putting Freddy's Frozen Custard’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at Freddy's Frozen Custard was rated by employees.

Overall Company Culture at Freddy's Frozen Custard

D

Overall Company Culture at Freddy's Frozen Custard is rated D

Last updated 12 days ago

Bottom
15%

Freddy's Frozen Custard ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 536 Employees

View Results
0
20
40
60
80
100
Engineering
83
Engineering83
Marketing
80
Marketing80
Business Dev
76
Business Dev76
Customer Support
75
Customer Support75
Admin
73
Admin73
HR
70
HR70
IT
69
IT69
Product
64
Product64
Sales
58
Sales58
Operations
57
Operations57
Communications
43
Communications43
Customer Success
40
Customer Success40

Freddy's Frozen Custard Employee Reviews

Out of 343 Freddy's Frozen Custard employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Freddy's Frozen Custard improve their work culture.

62%
38%
Positive Reviews62%
Constructive Feedback38%

Positive Reviews From Freddy's Frozen Custard Employees

  • What did you like most about the interview process?
    How they ask what are somethings im actually good at
  • What is most positive about the culture and environment at your company?
    I would say sometimes everyone gets along
  • What is the best part about your compensation package?
    I get the freddys discount for my meals

Constructive Feedback From Freddy's Frozen Custard Employees

  • What does the leadership team need to get better at?
    being honest, supportive and everything the work ettiquette video shows.
  • What does the leadership team need to get better at?
    They need to learn a lot. Never worked for a company so unorganized
  • Why do you feel undervalued and what would make you feel better about your compensation?
    They way management treats the employees

Freddy's Frozen Custard Company Information

Freddy's Frozen Custard Mission, Vision & Values

Freddy's Frozen Custard Mission & Values

Provide a quality dining experience that brings our guests back again and again.

HeadquarterUnited States of America
Websitefreddysusa.com
Company StatusPrivate

Freddy's Frozen Custard Competitors

Freddy's Frozen Custard competitors include BurgerFi, Jack in the Box, Burger King, and Smashburger. Freddy's Frozen Custard ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Freddy's Frozen Custard compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Freddy's Frozen Custard's Logo
    Freddy's Frozen Custard
    2.6/5
  2. #2
    BurgerFi's Logo
    BurgerFi
    2.4/5
  3. #3
    Jack in the Box's Logo
    Jack in the Box
    2.4/5
  4. #4
    Burger King's Logo
    Burger King
    2.5/5
  5. #5
    Smashburger's Logo
    Smashburger
    2.4/5
  • Culture Video

Freddy's Frozen Custard Employees

Freddy's Frozen Custard has 1500 employees. 536 employees at Freddy's Frozen Custard have reviewed Freddy's Frozen Custard across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 12 days ago.

Overall, the 536 Freddy's Frozen Custard employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Freddy's Frozen Custard are mostly dissatisfied with their total compensation at Freddy's Frozen Custard, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Freddy's Frozen Custard are not very pleased with their team. 536 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Freddy's Frozen Custard are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Freddy's Frozen Custard believe the environment at Freddy's Frozen Custard is positive. Most Participants believe the pace of work at Freddy's Frozen Custard is comfortably fast. About 77% of the employees at Freddy's Frozen Custard work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Freddy's Frozen Custard are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Freddy's Frozen Custard employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Freddy's Frozen Custard report the work pace is comfortably fast
Work Pace
A Day in the Life
68% of Freddy's Frozen Custard employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Freddy's Frozen Custard employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Freddy's Frozen Custard employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
54% of Freddy's Frozen Custard employees call their work environment negative
Environment

Joining Freddy's Frozen Custard - Employee Onboarding

The prevailing opinion from employees about joining Freddy's Frozen Custard is that the company was very prepared on their first day. Freddy's Frozen Custard employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Freddy's Frozen Custard KPIs and OKRs

At Freddy's Frozen Custard 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Freddy's Frozen Custard's KPIs and OKRs is essential for its success. Out of 8 Freddy's Frozen Custard employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Are the KPIs/OKRs for your department clear?

Freddy's Frozen Custard CEO & Leadership

Freddy's Frozen Custard CEO - Bill Simon

Bill Simon Freddy's Frozen Custard's CEO
58 /100

Bill’s approval rate is lower compared to CEOs at similar sized companies, putting Bill in the Bottom 20% of all CEOs of similar-sized companies on Comparably. Bill Simon’s employees rank Freddy's Frozen Custard in the Top 20% for Professional Development, in the Top 50% for Environment, and in the Top 50% for Office Culture. Simon is generally unpopular with Freddy's Frozen Custard employees, but ranks especially low with employees in the IT department, and by employees in the Customer Success department and employees identified with Other ethnicities. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to Freddy's Frozen Custard’s competitors, Bill Simon ranks below BurgerFi CEO Julio Ramirez.

Freddy's Frozen Custard Leadership

The Freddy's Frozen Custard Executive Team is rated a “D” and led by CEO Bill Simon, Vice President of Marketing Shelley Young, and Chief Financial Officer Bill Valentas

  • Bill Simon  CEO / President

    Bill Simon CEO / President

    Bill Simon serves as the CEO / President of Freddy's Frozen Custard.

  • Shelley Young Vice President of Marketing

    Shelley Young serves as the Vice President of Marketing of Freddy's Frozen Custard.

  • Bill Valentas Chief Financial Officer

    Bill Valentas serves as the Chief Financial Officer of Freddy's Frozen Custard & Steakburgers. Bill started at Freddy's... read more

  • Andrew Thengvall Senior Vice President of Strategic Growth & Chief Legal Officer

    Andrew Thengvall serves as the Senior Vice President of Strategic Growth & Chief Legal Officer of Freddy's Frozen... read more

Freddy's Frozen Custard Salaries

How much does Freddy's Frozen Custard pay?

How much do people at Freddy's Frozen Custard get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Freddy's Frozen Custard is $123,262, or $59 per hour, while the estimated median salary is $121,432, or $58 per hour.

At Freddy's Frozen Custard, the highest paid job is a Director of Sales at $226,273 annually and the lowest is a CS Rep at $46,371 annually. Average Freddy's Frozen Custard salaries by department include: Admin at $59,680, Customer Support at $63,525, Communications at $96,504, and HR at $115,314. Half of Freddy's Frozen Custard salaries are above $121,432.

271 employees at Freddy's Frozen Custard rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 798 ratings) while 261 employees at Freddy's Frozen Custard rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 265 ratings).

Salaries contributed from Freddy's Frozen Custard employees include job titles like IT Manager. Comparably data has a total of 0 salary records from Freddy's Frozen Custard employees.

Last updated 12 days ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$95k
$95k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$171k
$171k50th Percentile
67th Percentile
$211k
$211k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$271k
$271k100th Percentile
$123,262*
Average Compensation
$121,432*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Freddy's Frozen Custard Salaries by Department

Explore Freddy's Frozen Custard Salaries

Diversity & Inclusion at Freddy's Frozen Custard

Diverse employees at Freddy's Frozen Custard score the company 62/100 across various culture categories, placing Freddy's Frozen Custard in the Bottom 35% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Freddy's Frozen Custard across various culture dimensions.

Ranked Culture the Highest

Women 73/100
Department - Customer Support
Men 80/100
Department - Marketing
Diverse Employees 82/100
Department - Customer Support

Ranked Culture the Lowest

Women 41/100
Department - Customer Success
Men 61/100
Department - Operations
Diverse Employees 43/100
Department - Communications

Freddy's Frozen Custard Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Freddy's Frozen Custard PTO

Freddy's Frozen Custard's PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Freddy's Frozen Custard's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Freddy's Frozen Custard's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals50%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo34%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Freddy's Frozen Custard Careers

Freddy's Frozen Custard Jobs

Search

No Recent Jobs found for Freddy's Frozen Custard on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Freddy's Frozen Custard Know You Want To Work There

Freddy's Frozen Custard Internship Program

Acquiring a position in Freddy's Frozen Custard's Internship Program is generally very difficult. Why intern at Freddy's Frozen Custard? Employees are not so happy at Freddy's Frozen Custard and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Freddy's Frozen Custard employees say they’re never bored at work. Additionally, 67% have developed close friendships with their co-workers.

How difficult is it to get an internship at Freddy's Frozen Custard?

Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult34%
Difficult33%
Does Not Offer Internships33%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Freddy's Frozen Custard

Who is the CEO of Freddy's Frozen Custard?

Freddy's Frozen Custard CEO is Bill Simon, their score by employees is 58

What is Freddy's Frozen Custard eNPS?

The eNPS for Freddy's Frozen Custard is -43

What is the salary for Director of Operations in Freddy's Frozen Custard?

Director of Operations average salary in the US is 178k

What are the salaries in the Business Development in Freddy's Frozen Custard?

The average salaries for Business Development in Freddy's Frozen Custard is 142k

How many employees work in Freddy's Frozen Custard?

Freddy's Frozen Custard has 1500 employees

×
Rate your company