


Diverse employees at Frontier Airlines have rated Retention, Team, and Environment as the highest categories they have scored
Women at Frontier Airlines have rated Environment, Perks And Benefits, and Work Culture as the highest categories they have scored
Frontier Airlines employees are -47% more likely to recommend Frontier Airlines as a great place to work
| 19% | Promoters |
|---|---|
| 15% | Passives |
| 66% | Detractors |
Working at Frontier Airlines is rated below average by 184 employees, across various culture dimensions. Frontier Airlines employees rate Retention highest among all categories, and think that Compensation and Leadership have the most room for improvement, putting Frontier Airlines’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Denver. See below in detail how working at Frontier Airlines was rated by employees.
Overall Company Culture at Frontier Airlines is rated D-
Last updated 19 days ago
Frontier Airlines ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 195 Frontier Airlines employee reviews, 37% were positive. The remaining 63% were constructive reviews with the goal of helping Frontier Airlines improve their work culture.
| Positive Reviews | 37% |
|---|---|
| Constructive Feedback | 63% |
What did you like most about the interview process?Honest, direct and positive. I was hired over 10 years ago. It is not the same now.
What are some of the best things about your team?Great group of young people. Work ethic is good, but the moral is low. We will lose some of the brightest members of this group because of this.
What is the best part about your compensation package?Yearly boost to salary is higher than most airlines.
What does the leadership team need to get better at?They need to address the pay and go back to layovers and not turns!
What's going wrong and how can it be improved?The top company executives are greedy
Why do you feel undervalued and what would make you feel better about your compensation?The company executives are greedy
Frontier Airlines, Inc. owns and operates airlines. The company offers group and charter, and cargo transportation services. It offers its
Our commitment to you is supported by more than 3,000 professionals who are hard-working, fun-loving and passionate about delivering on the “Low Fares Done Right” promise.
| Headquarter | Denver, CO United States of America |
|---|---|
| Website | www.flyfrontier.com |
| Founding Date | 1994 |
| Tel | 7203744375 |
Frontier Airlines competitors include Southwest Airlines, Spirit Airlines, and Silver Airways. Frontier Airlines ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Frontier Airlines compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
184 employees at Frontier Airlines have reviewed Frontier Airlines across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 19 days ago.
Overall, the 184 Frontier Airlines employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Frontier Airlines are mostly dissatisfied with their total compensation at Frontier Airlines, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Frontier Airlines are not very pleased with their team. 184 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Frontier Airlines are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Frontier Airlines believe the environment at Frontier Airlines is negative. Most Participants believe the pace of work at Frontier Airlines is comfortably fast. About 44% of the employees at Frontier Airlines work 8 hours or less, while 22% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Frontier Airlines are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Frontier Airlines is that the company was very unprepared on their first day. Frontier Airlines employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Frontier Airlines employees have provided insight into whether or not they clearly understand Frontier Airlines' KPIs and OKRs.
Barry’s approval rate is lower compared to CEOs at similar sized companies, putting Barry in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Denver. Barry Biffle’s employees rank Frontier Airlines in the Bottom 30% for Retention, in the Bottom 25% for Team, and in the Bottom 15% for Manager. Biffle is generally unpopular with Frontier Airlines employees, but ranks especially low with employees in the IT department, and by employees identified with Other ethnicities and employees with 1 to 3 Years experience. However, Hispanic or Latino employees have a slightly more favorable view of the CEO. When compared to Frontier Airlines’s competitors, Barry Biffle ranks below both Spirit Airlines CEO Ted Christie and Southwest Airlines CEO Robert E. Jordan.
The Frontier Airlines Executive Team is rated a “F” and led by CEO Barry Biffle, Senior Vice President, Commercial Daniel Shurz, and Senior Vice President, General Counsel and Secretary Howard Diamond
Barry Biffle CEO / President
Barry Biffle serves as the CEO / President of Frontier Airlines.
Daniel Shurz Senior Vice President, Commercial
Daniel Shurz serves as the Senior Vice President, Commercial of Frontier Airlines. Daniel started at Frontier Airlines... read more
Howard Diamond Senior Vice President, General Counsel and Secretary
Howard Diamond serves as the Senior Vice President, General Counsel and Secretary of Frontier Airlines. Howard started... read more
John Happ Senior VP Marketing & Planning
John Happ serves as the Senior VP Marketing & Planning of Frontier Airlines.
Brad Lambert Vice President Flight Operations
Brad Lambert serves as the Vice President Flight Operations of Frontier Airlines. Brad started at Frontier Airlines in... read more
Gary Appling VP Technical Operations
Gary Appling serves as the VP Technical Operations of Frontier Airlines. Gary started at Frontier Airlines in August of... read more
Robert Ashcroft SVP Finance
Robert Ashcroft serves as the SVP Finance of Frontier Airlines. Robert started at Frontier Airlines in November of 2011.... read more
Ashok Shah VP Finance
Ashok Shah serves as the VP Finance of Frontier Airlines. Ashok started at Frontier Airlines in March of 2012. Ashok... read more
Steve Schuller Vice President Human Resources
Steve Schuller serves as the Vice President Human Resources of Frontier Airlines.
How much do people at Frontier Airlines get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Frontier Airlines is $106,299, or $51 per hour, while the estimated median salary is $107,790, or $51 per hour.
At Frontier Airlines, the highest paid job is a Director of Sales at $214,424 annually and the lowest is an Admin Assistant at $44,414 annually. Average Frontier Airlines salaries by department include: Marketing at $121,015, Finance at $106,975, HR at $126,727, and Business Development at $128,046. Half of Frontier Airlines salaries are above $107,790.
75 employees at Frontier Airlines rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 219 ratings) while 71 employees at Frontier Airlines rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 72 ratings).
Salaries contributed from Frontier Airlines employees include job titles like Financial Analyst. Comparably data has a total of 2 salary records from Frontier Airlines employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $106k | $106k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $245k | $245k | 83rd Percentile |
100th Percentile $288k | $288k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Frontier Airlines score the company 46/100 across various culture categories, placing Frontier Airlines in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Frontier Airlines across various culture dimensions.
At Frontier Communications, we recognize that our employees, customers,,suppliers and communities represent a mosaic of race, gender, age, sexual,preference, religion, ethnicity, education and experience that makes America,great. We proudly embrace diversity because it makes our country and our,company stronger and more successful.
Frontier Airlines' PTO and Vacation policy typically gives 10-15 days off a year. Frontier Airlines' benefits and PTO Package averages to represent a less than $500 cash value per month.

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In 2019, Frontier Airlines applied for 3 H1B visas. Of the work permits applied for, 67% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 60% | |
|---|---|---|
IT | 20% | |
Product | 20% |
Candidates By Location
Denver | 100% |
|---|
Who is the CEO of Frontier Airlines?
Frontier Airlines CEO is Barry Biffle, their score by employees is 44
What is Frontier Airlines eNPS?
The eNPS for Frontier Airlines is -47
What is the salary for Customer Service Manager in Frontier Airlines?
Customer Service Manager average salary in the US is 80k
What are the salaries in the Legal in Frontier Airlines?
The average salaries for Legal in Frontier Airlines is 161k
Who are Frontier Airlines competitors?
Frontier Airlines main competitors are Southwest Airlines, Spirit Airlines, Silver Airways