eNPS at Frontier Communications | Comparably
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Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

eNPS at Frontier Communications

Frontier Communications' Employee Net Promoter Score (eNPS) is -8, as rated by 306 employees. Employee Net Promoter Score tracks Frontier Communications employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Frontier Communications to a friend? Today, 29% of Frontier Communications employees would encourage their friends to become coworkers, whereas 34% are neutral and 37% would not recommend working at Frontier Communications to their friends.

Last updated months ago.

Where This Score Ranks Frontier Communications' eNPS

  • BOTTOM
    45%

    In the Bottom 45% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 604 Nearby Companies in New York

  • 4th

    4th place versus 5 competitors rated on Comparably

-10
Jan
-10
Apr
-8
May
-8
Jun
-8
Jul
-8
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Frontier Communications' eNPS the Highest?
Experience - Entry Level 64/100
Ethnicity - African American/Black 43/100
Ethnicity - Asian or Pacific Islander 39/100
Who Ranks Frontier Communications' eNPS the Lowest?
Gender - Non-Binary -80/100
Department - Communications -34/100
Experience - 6 to 10 Years -32/100

Frontier Communications eNPS At a Glance

Frontier Communications employees are less likely to recommend Frontier Communications as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Entry Level experience and African American/Black employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Frontier Communications to a friend?” Based on 306 ratings, Frontier Communications ranks 4th place versus its 5 competitors and is right below AT&T.

Compared to other companies in New York, Frontier Communications falls into the Bottom 45% of 604 companies. The last rating was provided months ago.

Frontier Communications' eNPS Trendline

  • Frontier Communications
  • Other Companies in New York-8
  • Similar Size on Comparably-17

Frontier Communications' eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
45%

Frontier Communications ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. CHARTER COMMUNICATIONS, INC.
    -7
  2. SunTrust Banks
    -7
  3. Centene Corporation
    -7
  4. Frontier Communications
    -8
  5. Dish Network
    -8
  6. Wolters Kluwer
    -8
  7. Caseys General Stores
    -8

Frontier Communications' eNPS Rank Against Other Companies Nearby

BOTTOM
45%

Frontier Communications ranks in the Bottom 45% of other companies in New York for eNPS Score.

  1. ViacomCBS
    -7
  2. CIT Group
    -7
  3. Frontier Communications
    -8
  4. Broadlume (formerly Adhawk)
    -8
  5. Jackson Hewitt
    -8
  6. TH Lee Putnam Ventures
    -8

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