Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
Frontier Communications Company Culture
Frontier Communications Culture
This score is derived from employee ratings & reviews4.1/5
Frontier Communications' Overall Culture is rated B
Top Rated Culture Dimensions
Environment
A+Manager
A+Team
A+Happiness
AOffice Culture
A-Frontier Communications CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Nick Jeffery
74 /100
See More
Diversity at Frontier Communications
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Diverse employees at Frontier Communications have rated Team, Manager, and Happiness as the highest categories they have scored
Women at Frontier Communications
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at Frontier Communications have rated Team, Manager, and Environment as the highest categories they have scored
Frontier Communications eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-8
Frontier Communications employees are -8% more likely to recommend Frontier Communications as a great place to work
| 29% | Promoters |
|---|---|
| 34% | Passives |
| 37% | Detractors |
Working at Frontier Communications
Working at Frontier Communications is rated highly by 306 employees, across various culture dimensions. Frontier Communications employees are most satisfied about Environment, Manager, and Team categories, putting Frontier Communications’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in New York. See below in detail how working at Frontier Communications was rated by employees.
Overall Company Culture at Frontier Communications
B
Overall Company Culture at Frontier Communications is rated B
Last updated months ago
Top
25%
Frontier Communications ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Frontier Communications Employee Reviews
Out of 1425 Frontier Communications employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Frontier Communications improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
Positive Reviews From Frontier Communications Employees
- What do you like best about the leadership team?I admire my VP, he looks out for his management team and his entire BAM organization. He articualtes our needs to SVP and C-Level leadership and provide the necessary documentation to justify. He sees the best in everyone he meets. Very positive.
- What is most positive about the culture and environment at your company?The company seems to be very understanding and supportive when it comes to family and work life balance
Constructive Feedback From Frontier Communications Employees
- What do your coworkers need to improve and how could you work together better?Get on the same level with technology, goals & deadlines with a clear division of responsibility.
- What do your coworkers need to improve and how could you work together better?Have a "team" attitude overall
- What's going wrong and how can it be improved?Additional staffing is desperately needed.
Frontier Communications Company Information
Frontier Communications Company Overview
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.
Frontier Communications was founded in 1935 and its current CEO is Nick Jeffery. Since its inception 91 years ago, Frontier Communications has grown to 16000 employees.
Frontier Communications Mission, Vision & Values
Frontier Communications Mission Statement
Frontier is committed to keeping our customers connected to what matters most to them.
Frontier Communications Vision Statement
The communications world of tomorrow is being built today. You can play a role in how it evolves. With innovative communications solutions that customers need, right when they need them. Our team is committed to finding new ways to succeed through technology and ingenuity. Explore your potential with Frontier Communications, and turn your career into an unforgettable experience.
Frontier Communications Values
- Integrity
- Innovation
- Empowerment
- Collaboration
| Headquarter | 401 Merritt 7 Norwalk, CT 06851 United States of America |
|---|---|
| Website | www.frontier.com |
| Founding Date | 1935 |
| Company Status | Public |
| Stock | FYBR |
| Jobs | frontier-careers.com/ |
| Social Sites |
Career Fair 2019
Frontier Region Map
Happy Holidays
Frontier Communications Employees
Frontier Communications has 16000 employees. 306 employees at Frontier Communications have reviewed Frontier Communications across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 306 Frontier Communications employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Frontier Communications are generally satisfied with their total compensation at Frontier Communications, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Frontier Communications are extremely happy with their team. 306 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Frontier Communications are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Frontier Communications believe the environment at Frontier Communications is positive. Most Participants believe the pace of work at Frontier Communications is comfortably fast. About 55% of the employees at Frontier Communications work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Frontier Communications are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Frontier Communications employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Frontier Communications report the work pace is comfortably fast
Work Pace
A Day in the Life
93% of Frontier Communications employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Frontier Communications employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
88% of Frontier Communications employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Frontier Communications employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
87% of Frontier Communications employees call their work environment positive
Environment
Joining Frontier Communications - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Frontier Communications KPIs and OKRs
Employees’ understanding of Frontier Communications' KPIs and OKRs is essential for its success. Out of 304 Frontier Communications employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 224 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Frontier Communications CEO & Leadership
Frontier Communications CEO - Nick Jeffery
74 /100
Frontier Communications’s CEO Nick Jeffery started in this role in 2021. Nick’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in New York. Frontier Communications’s CEO is highly regarded especially by employees in the Customer Support department, employees with Entry Level experience, and Hispanic or Latino employees. However, Non-Binary employees, employees in the HR department, and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Frontier Communications’s competitors, Nick Jeffery ranks right above Spectrum CEO Christopher Winfrey. Under Jeffery’s leadership, Frontier Communications employee respondents are most happy about their Environment and the company’s Manager. Outlook and eNPS are two areas, according to respondents, where Frontier Communications could stand to see real improvement.
Frontier Communications Leadership
The Frontier Communications Executive Team is rated a “B-” and led by CEO Nick Jeffery, Chief Financial Officer Scott Beasley, and EVP, Chief Legal & Regulatory Officer Mark D. Nielsen
Nick Jeffery CEO / President
Nick Jeffery serves as the CEO / President of Frontier Communications.
Scott Beasley Chief Financial Officer
Scott Beasley is Executive Vice President and Chief Financial Officer of Frontier. Most recently, he was Chief Financial... read more
Mark D. Nielsen EVP, Chief Legal & Regulatory Officer
Mark Nielsen is Executive Vice President and Chief Legal & Regulatory Officer with responsibility for the Company’s... read more
Nick Jeffery President and Chief Executive Officer
Mr. Jeffery has nearly 30 years of expertise and leadership in the telecommunications industry. Most recently, he was a... read more
Veronica Bloodworth EVP, Chief Network Officer
Veronica Bloodworth is Executive Vice President and Chief Network Officer, overseeing all of Frontier’s network... read more
Alan Gardner EVP, Chief People Officer
Alan Gardner, Executive Vice President and Chief People Officer, was most recently Senior Vice President, Human... read more
John Harrobin EVP, Consumer
With Frontier since 2021 Mr. Harrobin joined Frontier from Audible, where, as Chief Marketing Officer, he led the... read more
Erin Kurtz EVP, Chief Communications Officer
Erin Kurtz is a strategic communications leader with two decades of experience across a wide range of industries,... read more
Charlon McIntosh EVP, Chief Customer Operations Officer
Ms. McIntosh is Executive Vice President and Chief Customer Operations Officer, leading Frontier’s enterprise-wide... read more
Diversity & Inclusion at Frontier Communications
Diverse employees at Frontier Communications score the company 74/100 across various culture categories, placing Frontier Communications in the Top 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Frontier Communications across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Frontier Communications Perks & Benefits
Health and Welfare Day One medical, dental, vision plans Day One prescription drug plan Life insurance options Short & long-term disability coverage Critical illness insurance Accident insurance A credit toward obtaining an annual physical exam Benefits coverage for your children up to age 26 financial icon Financial 401K match of 50% on 6% of eligible compensation Financial advisory services offered through 401K administrator Health Savings Accounts (HSA) Flexible spending accounts Commuter accounts lifestyle icon Lifestyle 20 PTO days plus 10 holidays Same-sex spouse or domestic partner benefits coverage Employee-assistance programs Home & auto insurance discounts Legal assistance Tobacco-cessation plan & support Paid parental leave Paid caregiver leave Adoption program assistance
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Legal Assistance
- Work From Home Policy
Frontier Communications PTO
Frontier Communications' PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frontier Communications Careers
Frontier Communications Jobs
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Overview of Candidates Interested in Frontier Communications on Comparably
Candidates By Department
Product | 33% | |
|---|---|---|
All Industries | 33% | |
Finance | 17% | |
Sales | 17% |
Candidates By Location
New York City | 50% | |
|---|---|---|
Santa Monica | 17% | |
Fort Worth | 17% | |
Stamford | 17% |
Frequently Asked Questions regarding Frontier Communications
What is Frontier Communications address?
Frontier Communications location is at 401 Merritt 7
Who is the CEO of Frontier Communications?
Frontier Communications CEO is Nick Jeffery, their score by employees is 74
What is Frontier Communications eNPS?
The eNPS for Frontier Communications is -8
What is Frontier Communications revenue?
Frontier Communications revenue is $9B
How many employees work in Frontier Communications?
Frontier Communications has 16000 employees
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