GEICO – There are no customer service goals only volume goals and productivity.

Comparably Awards

GEICO Claimed Company

GEICO is an insurance firm that provides vehicle, property, business insurance products and services to individuals and businesses. read more

EMPLOYEE PARTICIPANTS: 486

TOTAL RATINGS: 7255

CEO: Todd Combs

HR or Marketing? Claim Your Free Employer Account

There are no customer service goals only volume goals and productivity.

What needs to change to make the company culture better?

A new leader that cares about customers and employees and has integrity. the regulators should address the business practices of this company.

Other Employee Reviews for GEICO

What makes you most happy at work?

I love interacting with customers and performing at my peak.
Outlook review from Operations Dept

What does the leadership team need to get better at?

The old white men of GEICO need to open their minds to new processes, especially if they'd like to continue the path of being a "tech" company.
Leadership review

What needs to change to make the company culture better?

Dealing with negative or upset customers can be extremely stressful on occasion.
Environment review from Customer Support Dept

Rate your company

GEICO – There are no customer service goals only volume goals and productivity.

There are no customer service goals only volume goals and productivity.

Other Employee Reviews for GEICO

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies