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It is terrible. Worst job ever.
What needs to change to make the company culture better?
Management needs to change and the workload is too big for the lofty expectations management has.
What would you improve about your company's interview process?
Allow supervisors to make the hiring decisions rather than managers and directors that are so far removed from the actual positions.
What do your coworkers need to improve and how could you work together better?
My team has genuinely good people on it for the most part. We can all relate to each other as we are all extremely dissatisfied with GEICO.
What does the leadership team need to get better at?
Understanding that the associated are people with families instead of constantly looking at associates as a number on a matrix. The customer is always put in front of the associates and their families and safety.
What's going wrong and how can it be improved?
The company is like an abusive relationship. They continue to beat up the associates making unreasonable requests. They pay just enough to keep a person from commuting further away and try to convince people that they cant fo any better.
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