Gusto Culture | Comparably
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Gusto Claimed Company
"Gusto is a provider of cloud based payroll, benefits and worker's compensation processing solutions for businesses." read more
EMPLOYEE
PARTICIPANTS
144
TOTAL
RATINGS
1399

Gusto Company Culture

Gusto Culture

This score is derived from employee ratings & reviews
3.2/5
Gusto's Overall Culture is rated C

Top Rated Culture Dimensions

Gusto CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Joshua Reeves Gusto's CEO
Joshua Reeves
63 /100

Diversity at Gusto

Top 35%Top 35% of Similar Size Companies on Comparably
B

Diverse employees at Gusto have rated Outlook, Team, and Work Culture as the highest categories they have scored

Women at Gusto

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Gusto have rated Perks And Benefits, Team, and Executive Team as the highest categories they have scored

Gusto eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-4

Gusto employees are -4% more likely to recommend Gusto as a great place to work

40%Promoters
16%Passives
44%Detractors

Working at Gusto

Working at Gusto is rated below average by 144 employees, across various culture dimensions. Gusto employees rate Perks And Benefits highest among all categories, and think that Office Culture and CEO Rating have the most room for improvement, putting Gusto’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in San Francisco. See below in detail how working at Gusto was rated by employees.

Overall Company Culture at Gusto

C

Overall Company Culture at Gusto is rated C

Last updated months ago

Bottom
40%

Gusto ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 144 Employees

View Results
0
20
40
60
80
100
Product
85
Product85
Engineering
71
Engineering71
HR
65
HR65
Operations
57
Operations57

Gusto Employee Reviews

Out of 110 Gusto employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Gusto improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From Gusto Employees

  • What is most positive about the culture and environment at your company?
    Encouragement by others and help when needed
  • What are some of the best things about your team?
    They have great work ethic and they believe in the mission.
  • What is the best part about your compensation package?
    Benefits honestly I also got hired during the pandemic so my pay is higher

Constructive Feedback From Gusto Employees

  • What would you improve about your company's interview process?
    Misrepresented scope of role and expectations
  • What's going wrong and how can it be improved?
    Spend more time understanding what the issues are and working to fix them
  • What needs to change to make the company culture better?
    Trust the people you employ

Gusto Company Information

Gusto Company Overview

"Gusto is a provider of cloud based payroll, benefits and worker's compensation processing solutions for businesses."

Gusto was founded in 2011 and its current CEO is Joshua Reeves. Since its inception 15 years ago, Gusto has grown to 2500 employees.

Gusto Mission, Vision & Values

Gusto Mission Statement

Gusto’s mission is to create a world where work empowers a better life. By making the most complicated business tasks simple and personal, Gusto is reimagining payroll, benefits and HR for modern companies. Gusto serves over 200,000 companies nationwide and we have offices in Denver, New York, Scottsdale, San Francisco, and many employees working remotely across the US and Canada.

Gusto Values

  • Embody a service mindset.
  • Dream big, then make it real.
  • Be proud of the how.
  • Embrace an ownership mentality.
  • Debate then commit.
  • Build with humility.
Headquarter525 20th Street
San Francisco, CA 94107
United States of America
Websitegusto.com/
Founding Date2011
Tel(800) 936-0383
Company StatusPrivate
Jobsgusto.com/about/careers
Social Sites

Gusto Competitors

Gusto competitors include Namely, Xero Inc, Intuit, and Zenefits. Gusto ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Gusto compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Namely's Logo
    Namely
    4.9/5
  2. #2
    Xero Inc's Logo
    Xero Inc
    4.7/5
  3. #3
    Intuit's Logo
    Intuit
    4.5/5
  4. #4
    Zenefits' Logo
    Zenefits
    4.0/5
  5. #5
    Gusto's Logo
    Gusto
    3.2/5
  • Culture Video

Gusto Employees

Gusto has 2500 employees. 144 employees at Gusto have reviewed Gusto across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 144 Gusto employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Gusto are not very pleased with their total compensation at Gusto, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Gusto are generally satisfied with their team. 144 Participants grade the quality of their coworkers a C. The majority believe the meetings at Gusto are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Gusto believe the environment at Gusto is positive. Most Participants believe the pace of work at Gusto is comfortably fast. About 53% of the employees at Gusto work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Gusto are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Gusto employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Gusto report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Gusto have 3 meetings
Meetings
A Day in the Life
75% of Gusto employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Gusto employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of Gusto employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Gusto employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
56% of Gusto employees call their work environment positive
Environment

Joining Gusto - Employee Onboarding

The prevailing opinion from employees about joining Gusto is that the company was very prepared on their first day. Gusto employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Gusto KPIs and OKRs

At Gusto 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Gusto's KPIs and OKRs is essential for its success. Out of 10 Gusto employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

Gusto CEO & Leadership

Joshua Reeves Gusto's CEO
63 /100

Gusto CEO Awards and Recognitions

Top 30% Rated CEOs 2016

Joshua’s approval rate is lower compared to CEOs at similar sized companies, putting Joshua in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in San Francisco. Joshua Reeves’s employees rank Gusto in the Top 30% for Perks And Benefits, in the Bottom 45% for Compensation, and in the Bottom 40% for Environment. Reeves is generally unpopular with Gusto employees, but ranks especially low with employees with the company for 2 to 5 Years, and by employees in the HR department and African American/Black employees. However, Hispanic or Latino employees have a slightly more favorable view of the CEO.

Gusto Leadership

The Gusto Executive Team is rated a “C” and led by CEO Joshua Reeves, Empowering Gusto's Finance Teams, Chief Financial Officer Mike Dinsdale, and CEO Team Scott Helmes

  • Joshua Reeves  CEO / President

    Joshua Reeves CEO / President

    Joshua Reeves serves as the CEO / President of Gusto.

  • Mike Dinsdale Empowering Gusto's Finance Teams, Chief Financial Officer

    Mike Dinsdale serves as the Empowering Gusto's Finance Teams, Chief Financial Officer of Gusto.

  • Scott Helmes CEO Team

    Scott Helmes serves as the CEO Team of Gusto. Scott started at Gusto in February of 2019. Scott currently resides in the... read more

  • Ryan Quiel Product Growth at Gusto

    Ryan Quiel serves as the Product Growth at Gusto of Gusto. Ryan started at Gusto in February of 2019. Ryan currently... read more

  • Danielle Brown Chief People Officer

    Danielle Brown serves as the Chief People Officer of Gusto.

  • Bernard Coleman Chief Diversity and Engagement Officer

    Bernard Coleman serves as the Chief Diversity and Engagement Officer of Gusto.

  • Kate Eaton ExecOps - Biz, Lexi Reese, COO

    Kate Eaton serves as the ExecOps - Biz, Lexi Reese, COO of Gusto.

  • Finnley Engelhardt Chief Culture Officer & Office Dog

    Finnley Engelhardt serves as the Chief Culture Officer & Office Dog of Gusto.

  • Fredrick Lee Chief Security Officer

    Fredrick Lee serves as the Chief Security Officer of Gusto.

Gusto Salaries

How much does Gusto pay?

How much do people at Gusto get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Gusto is $144,337, or $69 per hour, while the estimated median salary is $158,051, or $75 per hour.

At Gusto, the highest paid job is a Director of Engineering at $244,986 annually and the lowest is a CS Rep at $35,000 annually. Average Gusto salaries by department include: Legal at $138,253, Finance at $118,084, Customer Support at $103,779, and Sales at $163,157. Half of Gusto salaries are above $158,051.

68 employees at Gusto rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 212 ratings) while 64 employees at Gusto rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 72 ratings).

Salaries contributed from Gusto employees include job titles like Data Scientist, Developer, Senior Product Manager, and Product Manager. Comparably data has a total of 13 salary records from Gusto employees.

Last updated months ago.

1st Percentile
$75k
$75k1st Percentile
17th Percentile
$115k
$115k17th Percentile
33rd Percentile
$155k
$155k33rd Percentile
50th Percentile
$197k
$197k50th Percentile
67th Percentile
$228k
$228k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$279k
$279k100th Percentile
$144,337*
Average Compensation
$158,051*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Gusto Salaries by City

Gusto Salaries by Department

Explore Gusto Salaries

Diversity & Inclusion at Gusto

Diverse employees at Gusto score the company 72/100 across various culture categories, placing Gusto in the Top 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Gusto across various culture dimensions.

RISE (Representation, Inclusion, Social Impact, Equity) is our framework for diversity, equity, inclusion, and belonging. It’s a holistic mission to ensure that no matter where you’re from, how you look, or how you live, you feel empowered and accepted at Gusto. The sum of nearly a decade of learnings, RISE is our commitment to build a company we’re proud of, that represents the world and businesses we serve.,,

Ranked Culture the Highest

Women 83/100
Tenure - 1 to 2 Years
Men 84/100
Department - Product
Diverse Employees 78/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 63/100
Tenure - 2 to 5 Years
Men 55/100
Department - Operations
Diverse Employees 54/100
Department - Operations

Gusto Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Gusto PTO

Gusto's PTO and Vacation policy typically gives unlimited days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Gusto's most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. Gusto's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy33%
Office Meals17%
401k Contribution17%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo67%
$1000 -$1500/mo0%
$500 -$1000/mo16%
Less than $500/mo17%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Gusto Careers

Gusto Jobs

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Let Gusto Know You Want To Work There

Overview of Candidates Interested in Gusto on Comparably

Candidates By Department

All Industries
32%
Engineering
14%
Design
13%
Product
7%
Sales
7%
Other
27%

Candidates By Location

San Francisco
44%
Denver
14%
Littleton
2%
Boulder
2%
Redwood City
1%
Other
37%

Frequently Asked Questions regarding Gusto

What is Gusto address?

Gusto location is at 525 20th Street

Who is the CEO of Gusto?

Gusto CEO is Joshua Reeves, their score by employees is 63

What is Gusto eNPS?

The eNPS for Gusto is -4

What is the salary for Senior Marketing Manager in Gusto?

Senior Marketing Manager average salary in the US is 153k

What are the salaries in the Business Development in Gusto?

The average salaries for Business Development in Gusto is 108k

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